Courtyard by Marriott West Palm Beach

600 Northpoint Parkway | West Palm Beach, FL 33407  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

No Airport Shuttle

Oct 9th, 2020

Lifetime Titanium Marriott Member I selected this hotel specifically because the website showed that it had an airport shuttle. My intent was to turn in my rental car after checking in and take the shuttle back to the hotel, and back to the airport in the morning. At check-in I was told that there is not an airport shuttle. So much for my plans. I guess we have to call ahead and verify services these days. The hotel should update its website. Also, the hotel had a chemical smell on the forth floor and in the elevator. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good Location

Aug 12th, 2020

My husband and I stayed in 2019 for our 1st year anniversary. It was a good location as it was walking distance from a Cracker Barrel which we went to for breakfast daily. Also in walking distance is a strip club, which we went to, a gas station, where we got our snacks and drinks from as the hotel was more expensive. The pool at the hotel wasn't bad, we went in a few times. The staff was also helpful with any inquiries that we had. Would recommend. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Messy property

Aug 10th, 2020

7/24/20- the morning of arrival- we got an email- which I didn't see til later, that the pool & fitness room was closed. We requested early check-in- the site said they never got the request- arrived at 3:15, got in finally at 3:50. Pool room overlooks a filthy green pool and messy landscaping-brown fronds laying everywhere on the grounds. the balcony was filthy and there were used candy wrappers on floor. . No waters in the room or paper pads- we had been at the Marriott Palm Bch Gardens a few days before- and they had complimentary waters. Covid 19 is no excuse for this unsanitary appearance. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

first st.louis cardinals spring training

Apr 4th, 2020

my birthday present from my wife was a trip to spring training to see my beloved Cardinals, something i can now due since i retired. Our stay here was quite pleasant, with the staff very effecient and professional. Room were clean but very chilly, which was easy to correct. Room rates were moderate, and since we were only there for two nights, not a big expense. We opted for the rate that included breakfast, which caused some confusion. Breakfast was an ala carte procedure, not a buffet, and all diners, us included , waited a long time to get simple and basic menu items. I'm not a big fan of buffets, but in a resort area, they are a must. Management apologized profusely but damage had been done. Outside of that, clean rooms, reasonable rates , safe area, and good staff. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Staying at the Frat House

Mar 30th, 2020

I was at this hotel for a meeting Upon entry into the room and inspected the accommodation, noticed a hole punched into the wall by the bed. It was very visible Went down to the front desk to advise clerk. He said he’d have to inspect the room I told him he could do that when I was in the room later I had no message or anything on my return so upon checking , I told the clerk who was there to insure I would not to charged for the damage in the room Never heard from anyone or an apology Becoming the norm at Marriott properties these days. TRIPADVISOR.COM USER 

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