Courtyard by Marriott West Palm Beach Airport

1800 Centrepark Dr E | West Palm Beach, FL 33401-7417  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Vacation in West Palm Beach

Mar 7th, 2020

We just spent a week at the West Palm Beach Airport Courtyard Hotel, and our stay was fabulous. The hotel was convenient to the airport, downtown restaurants and activities, and to the Fitteam Ballpark, as we were visiting for Spring training. The hotel staff were focused on customer satisfaction...Michael and Dakota in the lobby bistro are rockstars when it comes to customer excellence and making guests feel valued. We will gladly return to stay at this hotel again on our next visit to West Palm Beach. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Typical Courtyard Property; Excellent, Dependable Shuttle Service

Feb 27th, 2020

Room was clean and comfortable and service was good. But the reason I chose this location was because of the reviews I had read about the reliable airport shuttle, even in the very early hours on the morning! Indeed, the shuttle lived up to its great reputation and I had absolutely no worries about making my early morning flight. For those concerned about an airport shuttle, this hotel is highly recommended! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Expensive but great room

Feb 21st, 2020

The front desk and bar were super helpful. The room was spacious and clean. They had a small pool and hot tub area with a few tables and chairs. The pool was not on the sun side of the building. It did have security locks on the gates. My son used the small gym, it was clean and treadmill worked. It was 20 minutes from several beaches. Free parking! Close to fun restaurants near by. Great breakfast option at the hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average for any hotel - well below average for any Marriott property

Feb 19th, 2020

I always try to stay at Marriotts for the points and am a Titanium member. I generally only write reviews when something is really good, or really bad. But, this stay was very disappointing. First, a little good - the front desk staff was great and the beds and pillows were Marriott great. But, where they must really lack is standards and training. We checked in to our room at about 4:00 on Saturday afternoon and were getting ready to go out for the night. While my wife was getting changed, without knocking, housekeeping opens the door. The housekeeper could only communicate "change towels" and (being flustered from having the door opened on us) we tried to explain we had just gotten there and had not used them. She would not move out of the doorway and just kept saying "change towels." Ultimately, we realized they hadn't finished servicing the room before we checked in and she was trying to stock the room with towels. (We had a similar issue the following morning with housekeeping related to an inability to communicate.) And, the room itself may have been clean, but there were permanent stains (probably coffee) on the furniture that caused the feeling of the room being unclean. Coupled with a poorly maintained bathroom (small permanent stains in the floor grout and rust at the base of the bathroom door), it almost felt as if this was a no-name hotel branded Courtyard. I am not sure I have ever made a decision not to stay at a specific Marriott property again, but as I post these pictures, I couldn't bring myself to stay there again. (One other thing to consider - again, I am Titanium Elite with Marriott. They give good upgraded rooms when available. If this is what they give Titanium Elites, I can only imagine what other rooms look like) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Definitely a great courtyard hotel!!

Dec 26th, 2019

Michael at the bistro was wonderful. Whoever does the hiring at this hotel should pay themselves on the back. As travelers who are constantly on the roads , myself and my colleagues are happen to end up here. Tonight Michael made us feel more than welcome. He was pleasant and made even a Marriott hotel feel like home. Consider yourself lucky to have him as an employee!! TRIPADVISOR.COM USER 

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