Cristallo, a Luxury Collection Resort & Spa

Via Rinaldo Menardi 42 | Cortina d'Ampezzo 32043  [SEE MAP]Cortina d'Ampezzo  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Gorgeous property with the best service I've experienced

Mar 9th, 2020

Cristallo is a gorgeous property with even better hotel staff. Our group of seven were acomodated like family when we were stuck making last-minute plans to visit, and then stay in, Cortina. The hotel itself has incredible alpine charm with the absolute best views of the alps. The breakfasts were just fantastic - I am not sure I have eaten a better morning meal in my life. The spa area with classic alpine sauna show were just spectacular. If I'm ever in Cortina again, I will absolutely be staying at Cristallo. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Open to non-guests: Great place for cocktails with a view

Feb 26th, 2020

We both walked here and also drove here. There is the pedestrian path to about 2 blocks away. And if you drive, just buzz at the gate and say you are visiting for drinks. Has a beautiful large open bar area with great views of the valley. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

very friendly service and comfortable stay

Feb 25th, 2020

The excellent Service and the very good Concierge are giving you an exceptional experience of the area thru perfect recommendations and help. The SPA is excellent with its offers and allows you to relax from everyday life and after an active day. The saunas are modern and clean with a well-equipped relaxation room with a panoramic view. The breakfast buffet is very versatile and meets every wish. The rooms are very comfortable, clean and big enough and have everything you need for a nice and comfortable stay. I would like to go there anytime again! It was a very pleasant stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Simply the best

Jan 11th, 2020

Our Cristallo experience surpassed our expectations, situated perfectly with breathtaking views... but just far enough away from the action so you have a peaceful, quiet stay. Being from the US, where the 5 star hotel experience is, candidly, different than the European 5 star... I can safely say this was the best luxury hotel experience I've ever had, and I've traveled a lot. From the warm smiles upon entering the property, to the check-in, to the concierge, house keeping, restaurant, spa, you name it... you are treated in a first class way. It's not uncommon to get this level of service occasionally, or even most of the time... it is rare to get this level of service consistently all of the time, with an attention to detail that is second to none. Cristallo does just that. There are several shuttles a day, taking guests to the mountain,and pick up. Always on time. When you arrive to take off your equipment in the "ski room lounge"... you are followed by someone bringing you mulled wine, cookies, and water. Its just the perfect ending to the day. Afterwards, you can use their spa services... with a pool, jacuzzi, relaxation (quiet) room, hot sauna, wet sauna, rainfall showers... and special sauna rituals once a day. The main pool room and relaxation rooms have floor to ceiling windows with spectacular views of the mountain. Housekeeping was immaculate; after coming back from skiing, not only was the room spotless... but clothes folder, even my computer power cords and chargers were wound perfectly in place. Concierge and the front desk were some of the friendliest and most helpful people I have encountered. When I needed my car, it was in front for me in a minute. On my check out... 2 bottles of water were waiting for us in the cup holders. Attention to detail. I can't recommend this place enough, Cristallo has it right and I hope to be back again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Cristallo is definition of luxury!

Jan 3rd, 2020

Me and wife had the chance to stay for a couple of nights at Cristallo in Cortina. We managed to get an upgrade, and upon request, even a view into Dolomites, simply stunning! Roberto checked us in smoothly and quickly, very corteous and accomodating, his suggestions made the difference as both of the guys at concierge desk did (special mention to Giovanni to take care of our requests constantly, we knew we were a little pain!). Perfect cleanliness, room cozy and accomodating. Had the chance to taste bar level, smooth service and great cocktails! If you lookin for a place to relax and being hosted as a king, nothing can beat this cozy and luxury hotel! We’ll come back in the future for sure! TRIPADVISOR.COM USER 

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