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at the Crowne Plaza Beijing Chaoyang U-Town
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Excellent experience in the center of Beijing
Dec 1st, 2020
This time I mainly booked for my father. I experienced the professionalism of the hotel during the booking process. I would like to thank Rebecca Zhao for his help in the booking process. The communication is very smooth and customer-oriented. The hotel is located close to the subway station, in the center of Beijing, no matter you are going to scenic spots or business districts, it is very convenient. Although the hotel has been in business for a certain number of years, it is still very well maintained and cost-effective. TRIPADVISOR.COM USER
Chinese New Year
Jan 25th, 2020
Very helpful staff with changing flights, sightseeing etc. Unfortunately because of the Virus we had to shorten our stay. Hotel was well worth the money. Really nice breakfast, nice pool, very gentle staff. Will come back. TRIPADVISOR.COM USER
Jan 11th, 2020
The hotel is very good. Convenient for travelling, near the subway 2 station. The room is very clean and good. The service is thoughtful and the staff are very friendly and helpful. Good choice for any purpose of travelling. 客房服务员许春芹十分负责。 TRIPADVISOR.COM USER
My Go-To Hotel in Beijing
Dec 8th, 2019
I spend more night a year on the road than I care to count. Many in this hotel. I appreciate the staff who are all well trained, professional and very friendly. It is nice to be recognised upon check in. Richard, Rebecca and Ellen are very personable. The restaurant on 6th floor is same. Andy, Rita and Anne are wonderful and welcoming. The food quality is outstanding and the selection is broad. Something for eastern and western tastes. The gym is clean and very well equipped. Air purifiers are in operation at all times and the equipment is cleaned after each use. Even the housekeeping staff is friendly and professional. The rooms are always clean and fresh. Some of the housekeeper recognise me and despite speaking little English, they are very warm and friendly. I appreciate they make the effort to communicate and I’ve develop a nice rapport with Li Li Min and Qing. They are wonderful ladies. For all the reasons cited above I highly recommend the Crowne Plaza at U-Town. TRIPADVISOR.COM USER
Expected to be better
Dec 8th, 2019
I had an OK night, were lots of people in the lobby when I checked in so was feeling quite like a Christmas market. The room was ok, bathroom was spacious but the standard of both room and bathroom is at most a 4-star I would say. Bathroom was a bit old and worn but the bathtub was good. Breakfast was indeed very good. TRIPADVISOR.COM USER
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