Crowne Plaza Boston - Newton

320 Washington Street | Newton, MA 02458-1619  [SEE MAP]Newton, MA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Hotel Stay During Covid

Sep 6th, 2020

This was my first experience at a hotel since the pandemic started in february. I stayed at this hotel to be close to newton where I was visiting friends. Upon entering the lobby, the reception area had the glass divider and check in was quick and contactless. The hotel was renovated by it still was not to my standards. The elevator carpet was extremely old and dirty. Our room was recently renovated and was very clean. They had gotten rid of the carpet and all the gadgets and tchotchkes in the room. The bathroom was small, and even though it was remodeled, the tub was the old tub and had some mildew on it. The room had a refrigerator, a coffee machine a hair dryer and small toiletries. Housekeeping service was not available and if you needed anything you had to ask for it. Service was haphazard. I needed a shower cap and asked for it through the Marriot BonVoy app and never received it. There was a restaurant in the hotel, but they do not serve breakfast, so you had to go out for breakfast. The location of the hotel is ok. While there isn't much within walking distance, it is right on the highway, very convenient. There are many areas for improvement and it definitely has potential. I might stay here again if I am in the area. I hesitantly give it my GoldnAdvice seal of approval. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Finally a night out!

Jul 16th, 2020

My girlfriend and I decided to get out of the house and finally do something, that's not watching Netflix. This hotel has a great location, right outside Boston, but still very close to all the area has to offer. Upon entering this beautiful, newly renovated hotel, I was blown away with the modern décor. The lobby was gorgeous and extremely welcoming. The front desk staff were friendly, warm, and also very welcoming. Making my way to the guest room, the hotel continues with lovely décor throughout the property. Again, blown away by the sleek modern designs in the room. Luxurious and comfortable at the same time. Elegant, spacious, and well lit bathroom, which my girlfriend absolutely loved! I do need to mention how clean everything was, which in today's world... SUPER important! Unfortunately, we only had the one night at this beautiful hotel but I can say without a doubt, we will certainly be back! TRIPADVISOR.COM USER 

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