Crowne Plaza Boston - Newton

320 Washington Street | Newton, MA 02458-1619  [SEE MAP]Newton, MA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

"It's all about the company you keep!"

Mar 30th, 2020

-Flew in for business and the shuttle was quick in picking us up. -Check in was a breeze and the front desk staff were all pleasant. -I asked about the hotel parking as I was having company and was told it was free. The clerk took it upon herself and upgraded me to a king suite. -Rooms were good sized and the bed was comfortable as well the large pillows. -Amenities provided were dispensers for your shampoo, conditioner and body wash. -Conveniently located near a small mall. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Visit to Newton

Mar 6th, 2020

The hotel is excellent. It is near Cambridge and the staff is very good and very quick to respond to problems. I would recommend the hotel to any traveler who wishes to spend time in the west Boston area. It is not far from Harvard/MIT.. The front desk people are first rate; food is good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Perfect location and lovely experience overall

Mar 3rd, 2020

We were in Newton to visit friends and the Newton Plaza location could not have been more convenient. There is certainly renovation going on but the staff were all super attentive and took care of everything we needed - luggage storage, parking, etc. The buffet breakfast was very good and our waiter was especially nice. I asked about the Mass Pike noise which was noticeable but didn't keep me awake. Apparently it comes through the HVAC system, not the windows, and that's is what is next on the renovation list. Once the new HVAC system is in, the rooms will be much better insulated from any outside noise, which makes sense. I look forward to our next visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3


Feb 29th, 2020

February 2019 — Hotel is undergoing renovation so the whole lobby area is disrupted. Rate was very low, perhaps reflecting decreased demand. The hotel spans the Mass Pike so there is constant traffic noise (they do provide a white noise machine). There’s not much to walk to. We were in a renovated room — unfortunately, the hotel is emphasizing trendy/spartan over practical. Our complaints: poor lighting, no dresser, no decor to speak of, noisy HVAC system. Bathroom: shower is nice except there is absolutely no shelf so your soap or anything else has to be put on the floor. The coffee maker is the most basic available, no microwave but there is a small refrigerator. We did get very nice service from a porter/driver when we left something in a restaurant: he got the hotel van and drove us there, saving us a huge hassle. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location and great staff

Feb 10th, 2020

We traveled to visit some friends in Newton and chose to stay at the Newton Plaza Hotel. Even though it is being renovated, the staff made our stay very pleasant. Shout out to Kai at the front desk who was able to meet all of our needs. The buffet breakfast was very nice and had plenty of variety. This hotel has been around for a long time (can't miss a hotel that spans over the Mass Pike), but has been maintained very well. I am sure the renovations will make it even better. We got a great rate because all the facilities are not available during the renovation. TRIPADVISOR.COM USER 

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