Crowne Plaza Copenhagen Towers

Oerestads Boulevard 114-118 | Copenhagen 2300  [SEE MAP]Copenhagen  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Lacking in many aspects

Jul 22nd, 2019

We were really looking forward to staying here on our annual vacation because some of our friends recommended this hotel. However we were quite disappointed. Rooms are spacious and bright, with lots of cupboards to unpack the clothes etc into. So that is good. But the housekeeping is lacking a lot. The carpets in our room were stained, the bathroom was not properly cleaned, the bed covers looked like someone just threw them on in a hurry. Not to mention that garbage and dirty tray with someone’s left overs from room service stayed in the hallway for more than 24h despite us mentioning it to the staff a few times. It got really disgusting and smelly. I found a huge hair ball behind the bathroom door despite the housekeeping that was supposed to clean on the day. Not to mention several stains on the carpet and dusty surfaces. There were no teaspoons to use for stirring the coffee or tea. The minibar is empty on arrival and you have to order the goods... All in all not a good experience. We will ill try to book another place in the future I think. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Not in the city centre, but very conveniently place between two train lines and the Fields Shopping Centre.

Jul 19th, 2019

This excellent hotel is very conveniently placed near Fields Shopping Centre. The hotel is bright and airy with a magnificent indoor garden, including tall trees . Service was excellent, food was great rooms were large and clean. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very professional and functional space

Jul 15th, 2019

The Crowne is located very close to the airport which makes it a great spot for a quick stopover or in our case the night before we fly out. It is located right next to mall with a lot of shopping and dining options which was great. The hotel is designed beautifully and is airy and grand. The rooms are very functional and spacious for European standards. Love the massive king size bed. For the price I would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Generally good, but with some shortcomings

Jul 6th, 2019

Located in a corporate, business park setting, the Crown Plaza feels far removed from the touristy and quaint center city of Copenhagen. This said, the hotel itself is modern and the rooms are spacious by European standards. The Crown Plaza is situated within a very short walk to a Metro stop that can take you to the center city in a brief time. Adjacent to the same Metro stop, is a large indoor shopping mall that includes a cinema, grocery store, a smattering of restaurants and a food court. The hotel is also a short trip away from the Airport and a shuttle bus is available that serves the hotel and one additional nearby hotel.Other than the Mall, there is nothing else noteworthy within walking distance. The room itself was functional and tastefully decorated with modern, minimalist type furnishings. The bed was comfortable and the sheets were crisp. The window blinds provided good room darkening effect. There are a half dozen or so English language channels on the TV which was a perk. The bathroom is reasonably large with a walk-in type shower enclosure. Water pressure is acceptable. The room included a small refrigerator but the unit's cooling function was limited and as a result it was not all that effective. I can register a complaint with the clothes iron that the hotel provides. It was small and not a steam iron with a water reservoir. As a result it was completely ineffective to remove wrinkles from clothes. (If I had traveled to the hotel on business and needed to press a dress shirt to look prepped for an important business meeting, I wouldn't have been happy). The primary shortcoming of this hotel that others on TripAdvisor have already profiled is the absence of air conditioning. While I will accept the notion that an older, antiquated building in the central city of Copenhagen could be missing AC, due to retrofitting challenges, it's a head scratcher to me that the Crown Plaza, a modern, 25+ story, corporate type hotel has no AC. It's simply shocking. Whether the absence of AC is a Danish cultural thing, an environmental statement, or a cost saving effort on the part of the owners, is unknown. During my visit, the exterior temperature was around 62 degrees Fahrenheit. While some may say that at that temperature, no AC is needed, recognize that unlike a home or smaller hotel, there are no windows to open for cross ventilation in a multi story hotel like the Crown Plaza. My room was unpleasantly warm throughout my stay and it adversely affected my stay and sleep. FYI, the temperature, air venting controls on the wall within the room do nothing whatsoever and are smoke and mirrors only. Would I stay here again? Yes, but only during the winter months. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

hotel with high standard, away from the city, but central to everything.

Jul 5th, 2019

I really enjoy staying in this hotel every time im back in MY country Denmark. from the moment i arrive in the airport, this hotel i a part of my travel, going in train or directly with the shuttle bus to the hotel. the reception area quite cold, and industrial. but always with a friendly staff who welcomes me back. as highest level member in this hotel chain, I feel even more welcome. with the complimentary lounge access. the hotel has easy access to Fields shopping mall within 200-300 meters. going to the center of Copenhagen, is possible by train or metro, depending what you want, tivoli or nyhavn. everything is near this hotel always a pleasure to stay in Crown Plaza CPH TRIPADVISOR.COM USER 

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