Crowne Plaza Detroit Downtown Riverfront

2 Washington Blvd | Detroit, MI  [SEE MAP]Detroit, MI  [SEE ADDRESS]
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Courtesy of Crowne Plaza Detroit Downtown Riverfront

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at the Crowne Plaza Detroit Downtown Riverfront

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Guest Reviews

TripAdvisor Traveler Rating 4

NUVO weekend

Jan 18th, 2020

I got a room this weekend for my daughter and 1 other dancer that were participating in NUVO. The hotel was busy, but staff was friendly and rooms were clean. The only complaint I have is lack of adequate staffing for the restaurant. There was a bartender and 1 waiter for a crowd of people looking to eat after the dance competition and boat show set-up at 9:00pm. I would have thought they’d be more prepared for the crowd, given lack of food at TCF center. Anyway, tables were filthy, the wait was horrific and prices were high. $110 was a bit much for poor service and quality of food. $20 for a salmon Caesar salad that was all white lettuce and very fishy, and both girls left theirs uneaten! Aside from that, I was pleased with the hotel and the locale TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

AA Flight Attendant/ Tabacchi Cafe

Jan 17th, 2020

Nina at Tabacchi cafe is truly a great employee. Attentive, business oriented, and extremely professional. Along with being very pleasant she is the best. Nina would be a positive addition to any customer service endeavor. I always look forward to my stay at the Detroit or any CrownPlaza hotel. The staff top notch ,always nice ,and concerned for your comfort. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Staff

Jan 15th, 2020

I had one night stay in this hotel in January. Although the rooms were a little bit outdated, but the staff made our experience special. We were greeted by Chanda at the reception desk. She was very understanding and completely cooperative with the guests. The computer had some technical difficulties and we had to wait a couple more minutes, but the other staff (I don`t recall her name) brought us coffee while we were waiting. I used their valet parking which was very convenient and the staff were very polite and courteous. I would definitely stay again at this hotel. Cheaper than Mariott where my conference was held. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good Staff, Cramped Rooms, Great Location - Mixed Bag

Jan 14th, 2020

Valet service was prompt and polite upon arrival. Check-in went smoothly. This older hotel has some wear around the edges and an aura of genteel diminishment as it ages. Staff were uniformly polite and helpful. Room was quite small. View was lovely. Bathroom was too small to be useful. Shower drain was lose. Bed was comfortable. No room for a microwave in the room, but it did have a mini-fridge. Proximity to dining corridor and the Riverfront were convenient. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful stay!

Jan 13th, 2020

I always love staying at the Cron Plaza Detroit River front. The staff here is beyond exceptional! They always go above and beyond to make sure that our stay is perfect. As a Shire IHG member, I stay at a lot of Crown Plaza hotels around the country and the front desk staff here is by far my favorite. TRIPADVISOR.COM USER 

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