Crowne Plaza Edison

2055 Lincoln Hwy | Edison, NJ 08817-3334  [SEE MAP]Edison, NJ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Vacation weekend

Jul 29th, 2019

This was a wonderfully hotel. Helpful staff new rooms king size bed . Breakfast was a nice touch. Large comfortable room, the kitchen staff were very helpful we had omlets make to order. Large comfortable Lobby. Also very quiet would definitely recommend this wonderful hotel and staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice hotel, meh staff

Jul 24th, 2019

This property is undergoing a much needed renovation and the renovated rooms are pretty good and comfortable. We were given a room on the 4th floor. The stay was comfortable but the staff needs to learn some courtesy...requested two things...two water bottles and 1 hour late checkout...both denied curtly. A room booked for 4 people should have at least 4 water bottles, there were 2 on a day when the heat was terrible...asked for 2 additional ones and was curtly told I would be charged which I would have agreed to had the tone been a little softer. On the day of the checkout, we had gone out in the morning and got back at 11:45 PM....It was really hot outside, 95F+) and we wanted to freshen up before we checked out and called the front desk to ask if it was ok if we checked out a few mins late and was again very curtly told that "we need everyone out by 12"...Gold Elite member here...sad. I have stayed at Crowne Plaza's across the world and loved them. for the hospitality but his was meh. I will probably avoid this property in the future but not all Crowne Plazas...Crowne Plaza, Sheikh Zayed Road, Dubai,UAE spoiled me silly :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Refurbished and how!

May 29th, 2019

The Crowne Plaza Edison have done up a few rooms. I was put up on the 5th floor and it was a delight. Everything is spanking new and the rooms are really large. The stake house at the hotel is new too. You can't go wrong at the Crowne Plaza Edison. Just ask the front desk for anything and they are super helpful! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

I rather stay somewhere else

Apr 28th, 2019

Very disappointed in my stat, upon arrival for a large group competition, it was raining and there was not one cart to be had for over 6 hours, I gave up and managed to lug all my bins to my room with no bell hop or security help 6 trips later. The ladies who checked me in where less than friendly or helpful. My room was new, so new the doors to the bathroom and entry were sticky all weekend from a freshly being stained. Room was large and spacious. During the evening unprovoked the electric went out on the wall with all the lights, tv, coffee pot and fridge. Front desk was notified, they sent security, we told him it seemed the wall shorted and he could do nothing since he didn’t have a key to the box. They offered to change our room but how was I to change a room at the late out and they still had. I carts in sight... In the morning after the manager arrived I had to remind her of our lack of electric in the room. The maintenance man cane in and checked it out spent some time there then finally went to the box and fixed it. By the time it was fixed it was then we remembered our food was in the fridge and now spoiled, no morning coffee could be made and there was no luxury of watching tv. When asked on Sunday for compensation on the matter the manager stayed there was nothing wrong with the electric and the maintenance man did nothing, however there security and maintenance man came to the room and saw that it was out, further more our next door neighbor told us there electric was out too, confirming it was tripped. Only compensation offered was bringing the rate down from $119 to $109. My breakfast cost more then the $20 they took off the bill, I guess they seemed that was fair. I rather stay at another hotel where the hotel cares to be helpful and fair and just. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice place

Apr 14th, 2019

The staff were friendly and accommodating when I stayed for a corporate event. I had to stay an extra night due to weather, and I was well taken care of and was given the group rate even though the event was over. TRIPADVISOR.COM USER 

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