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at the Crowne Plaza Englewood
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NICE NEWLY RENOVATED ROOMS
Mar 15th, 2020
Very nice and spacious room, newly renovated, very comfortable bed and pillows, liked the walk in shower, and small refrigerator in room, Pool looked nice although we didn't use it, overall great experience TRIPADVISOR.COM USER
Would Not Stay Here Again
Mar 3rd, 2020
As Spire Elite IHG members, we did not hesitate to book this hotel. Unfortunately, it was not what we expected. Upon check-in we were given 2 keys, neither of which worked. This necessitated a trip back to the front desk. Once we got keys that allowed us to enter the room, we attempted to turn on the TV. But, the TV didn’t work so we had to wait for the maintenance man to fix it. We need not realize that the heat can only be adjusted on the wall thermostat and not on the unit itself since there is no indication that the buttons on the heating unit do not work. In frustration, we decided to eat the popcorn we were given at check-in. Too bad they expired 2 months ago. When I told the woman at the front desk about our experience, she offered us 1000 loyalty points. After checking our account, we see that we never got them! We will certainly stay elsewhere in the area next time. TRIPADVISOR.COM USER
Good place to stay
Dec 22nd, 2019
Stayed here for the first time for training with the company i work for. The Crowne is a comfortable place to call “home” for a week. My room was clean and easy to navigate. Water pressure was good and i liked the walk-in shower. Food in the restaurant was good and the service was fast. Staff was great to interact with too. I look forward to the next time I’m in Jersey and to stay at the Crowne again. TRIPADVISOR.COM USER
Nov 25th, 2019
Stayed for 5 nights, was very happy with the hotel during my stay. Room was fine, no issues. I liked the big shower but my wife would of liked a big tub. Staff was great. Very accommodating and helpful. I was worried that we wouldn’t get good directions to the bus stop and which buses and trains we take to get to Manhattan because I read a few bad reviews, but that was NOT the case. Staff were very helpful and even printed out a page of directions. Martha was an awesome bartender/waitress. Our only complaint would be that the website has jacuzzi listed as amenities but there is only 1 on site and it’s in the honeymoon suite TRIPADVISOR.COM USER
Oct 21st, 2019
Stayed one night, a short night at that. The checkin with the front desk staff was smooth and very helpful. Lobby area was clean and easy to navigate. The room as clean and rather quiet. WiFi was spot on, plenty of plugins for the tech. Didn’t get a chance to try the pool or fitness center. Left before breakfast was open, soooo, can’t say much about that. Check out was easy. over all I’d return, this time for a longer stay. TRIPADVISOR.COM USER
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