Crowne Plaza Festival City

Dubai Festival City | Dubai, Emirate of Dubai  [SEE MAP]Dubai, Emirate of Dubai  [SEE ADDRESS]
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Courtesy of Crowne Plaza Festival City

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at the Crowne Plaza Festival City

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Guest Reviews

TripAdvisor Traveler Rating 5

One night

Jul 8th, 2019

Really clean and nice room. The food was really good as well. Concierge was right on time and so helpful and friendly. Thank you! Enjoy the spa as well. convenient to the airport also. Really unexpected for the price . I loved the room . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Dr Om prakash Paatni

Jul 2nd, 2019

Zaytoun restaurant is excellent place to dine out With friends and family. Rakesh our great to guy was at excellent best during entire period. Enjoyed a lot for great hospitality. Ambience was very pleasant TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Still a great hotel

Jun 28th, 2019

We have had great holiday this June despite being very busy as we had to stay during June instead of May due to Ramadan. It surprises us and exceeds our expectations on the staff you have working there and would like to tell you our thoughts! From the front of the Hotel both day and night shift the porters were great and always pleased to see us we know that it's their Job but when they remember our names you know they mean it. We were very lucky to meet Mr Emad Ramzy on our first holiday who presented himself to us ( exceptionally) when having a drink in the BBC and I must say he is a big part on why we return to IHG twice a year, we have also recommended people from the UK to IHG and always contact Emad who is always willing to help. He makes our stay exceptional. Zaytoun and Skyline bar are favourites of ours and again its down to your staff, we were sad to see Sameera leave but we still have Mildred thankfully who is just great and goes out of her way to make us happy. I must say a special thank you to Mikjael who is also exceptional he makes welcome every time and he knows what make us and our family happy. You can also see he is great not just with us but everyone including all the staff. Charf was great see in the morning along with Hanay also made us welcome. Also I would like to say George F&B manager was very warm and welcoming and it will be great to get to know him. We have meet many Barman at the Skyline but for 2 years we would like to give a big thank you to Osamba a very nice man. Mr Jonny Pool Captain is our friend and his staff(Nimal) including pool life guards are great staff Jonny looked after us again and it's good to see he looks after his team, he also works very hard never stops running. Without the team above we wouldn't keep coming back as their are many other good hotels in Dubai maybe without your staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Overall good customer care.

Jun 19th, 2019

There was a warm reception.The room was spacious and clean thanks to Ranjeet. He was a very polite gentle man. Good location and 5 minutes drive from the Air port. I had a beautiful view of the Burj and the Dubai creek. The food was amazing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Short business stay

Jun 15th, 2019

This hotel was excellent. The staff were friendly, check in was a breeze , breakfast options are exceptional. The conference venue adjacent and associated catering for lunch was on par . The room more than sufficient for a short stay ,spacious, excellent bed and bathroom and well fitted . The adjacent Festival mall is a bonus for convenient shopping ! TRIPADVISOR.COM USER