Crowne Plaza Hotel Jacksonville Airport/I-95N

14670 Duval Rd | Jacksonville, FL 32218-2460  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great hotel holiday weekend

May 25th, 2020

This is a great hotel with great staff starting with the GM and asst Gm. Mrs Stacy front desk,Mrs Adriena sales, Mr Ivan,Mrs Lorena in housekeeping, Josh was on the grill and he was doing his thing and everyone was 😊 happy and Deshawn the night audit. All these ppl went over and beyond. Even though the hotel is remodeling the hotel is still nice safe and enjoyable. Mrs Stacy had a lot going on Saturday night during memorial day weekend but I promise she handled the situation very well and professional. I will be back thanks everyone. My party of 4 enjoyed with the help of Mrs Adriena the sales manager making our stay comfortable relaxing and happy 😊 for us THANKS everyone. We will be back TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend get away

May 24th, 2020

Newly Remodeled. The Lobby area is modern. Beautiful New Large Heated Outdoor Pool. Great Staff. Room was nice and clean. A lot of shopping and restaurants nearby! The executive floor was nice with an executive lounge as a nice feature. Great Stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Experience

May 19th, 2020

Brian the GM went above and beyond for our client and her sister. Our client sister was traveling along and had car trouble. The staff was able to assist her in pointing her in the right direction. We really appreciate Brian and his team for taking care of our clients and assisting them during the challenging times. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best hotel in duval county

Apr 2nd, 2020

I want to give praise to mr.tashawn at the front desk this guy is just awesome .he is very respectful and passionate about what he does...i arrived at 6am very tired from driving for 9 hours he made sure i got a room and the goodmorning welcome was just what i needed being that i had a ruff travel. With all the road blocks. Tashawn is just the perfect candidate for growth in this industry...i will always book with crowne plaza the room was spotless .very comfortable ..the entire stay and presence was awesome ...thank you guys and keep up the fantastic work . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

1st Stay and Looking Forward to Staying Again

Mar 24th, 2020

Undergoing a renovation and some services were not available. However my check-in experience was excellent. Gina Baby at the front desk is amazing. Housekeeping was nice. With the exception of my key card getting deactivated multiple times my stay was good. Hope the new pool is complete by my next stay. TRIPADVISOR.COM USER 

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