Crowne Plaza Hotel Virginia Beach-Town Center

4453 Bonney Rd | Virginia Beach, VA 23462-3815  [SEE MAP]Virginia Beach, VA  [SEE ADDRESS]
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Courtesy of Crowne Plaza Hotel Virginia Beach-Town Center

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at the Crowne Plaza Hotel Virginia Beach-Town Center

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Guest Reviews

TripAdvisor Traveler Rating 4

This hotel has seen better days, but it is still very comfortable and affordable

Dec 6th, 2019

When you walk into the lobby of this place, you get the impression that it is a luxurious hotel. Everything is sparkling clean and new. It was decorated for Christmas, so I think that helped a bit too. Unfortunately, when we got to the room, we noticed that it is in need of an upgrade. While the room is huge and comfortable, you can see areas that need improvement (shades broken on the windows, paper peeling, etc). Still it was clean, and very comfortable. It was rather loud there next to the highway, and there was a radio station or DJ or something broadcasting over very loud speakers somewhere nearby. Very disturbing 1st thing in the morning. I wish the hotels would get consistent on how they handle their green initiatives. The first night, we hung our towels on the rails, but they were replaced. The second night we did the same and hooked their "green" sign on the door, so they didn't come in at all to freshen the room. Not sure what to do. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Interesting to say the least

Nov 19th, 2019

Booked two rooms through cancelon. About 2hrs away was informed one room was canceled due to the rate no longer being available. I then went online to try and book again and found the exact same rate on s different 3rd party site. Had to rebook there while not yet refunded for the original reservation. In both rooms the toilets were dis functioning and all I was given was a plunger towels and a trash bag for the overflowing toilet and nothing was done in regards to the toilet that would not flush at all. The staff offered us free breakfast for our inconvenience. Upon check out I was guaranteed a partial refund for the stay but have yet to hear anything from either 3rd party or the hotel with an expected refund amount. The best part was the beds were comfy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Well maintained.

Oct 21st, 2019

Being a single traveler, I felt totally safe which I find the utmost importance. Had to drive for breakfast as there isn't anything within walking distance. Room could use a good vacuuming as there were food crumbs around the dresser. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

_Zippy35

Oct 20th, 2019

Great location for our needs, clean, well appointed and very friendly and professional staff. Very good value, price was better by a good margin versus other competitors in the area! Would definitely book again for our next trip to Virginia Beach!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Cover of A Book

Oct 9th, 2019

You know how you see a burger on TV and get the burger actually and it is flat patty with a underwhelming piece of bread but more condiments than anything. So I saw online this beautiful looking hotel and when I got there I was not impressed. Although this is my opinion about the building because the staff was GREAT but the structure itself did not make me feel like home. I can say if you need a place to stay, it will suit your needs and serve its purpose but for a person whom is conditioned to a certain type of stay in a hotel, it might be just satisfying. TRIPADVISOR.COM USER 

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