Crowne Plaza Houston River Oaks

2712 Southwest Fwy | Houston, TX 77098-4607  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Windsor Room Nicely Decorated

Dec 15th, 2019

Whilst we didn't stay over, we attended a Masquerade Ball in the Windsor Room, hosted by Harris Health System. Around 225 people attended. The Windsor room was tastefully decorated, the staff were extremely good and efficient. The food was very good, catering for the vegetarian and meat lovers. The restrooms were tidy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Older hotel, decent conference facility and catering but in desperate need of a remodel

Dec 5th, 2019

I spent two days at the Crowne Plaza for a business conference. The hotel is old and worn. For example, there’s a City of Houston health department notice posted officially closing the pool. And the common area men’s room has nonfunctional equipment- one urinal covered with a plastic bag. The conference facilities are decent. Sound equipment worked, AV equipment worked, etc. WiFi was adequate. Food: Catering was decent. Breakfast included eggs, sausage, bacon, potatoes, etc. The sausage was good but the potatoes were not. Lunch catering was pretty good with chicken breast, mashed potatoes, green beans, etc. Staff: Staff seemed generally pleasant but not outgoing. Bar: There’s a restaurant and bar. Had a manhattan at the bar, and it was decent- not bad, not great, just decent. Pool: There was a red waning sign from the City of Houston Health Department stating the pool was closed. Having a Health Department closure of any portion of a hotel is definitely not a good sign for guests. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Old and dirty hotel, but conference food is good

Dec 3rd, 2019

I came for the day for a conference. I was not staying at the hotel. This hotel hotel is old and really showing its age. It needs a refresh bad. The conference area carpet is very dirty and old. The conference provided buffet lunch catered by the hotel. The chicken was dry, but the beef was tasty. The salad greens were dry and old looking. Be careful leaving the facility, the rose bushes block the view if you are not in an SUV. The cars drive so fast you will get hit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Comfortable room

Nov 15th, 2019

Rather dated decor and furniture - needs a revamp, but our room was large, clean and the bed comfortable. We had a coffee maker, fridge and microwave in our room which was appreciated - no safe though. Out of the main part of town next to a busy highway but there are some good eateries nearby. Decent breakfast TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Needs money spending on it

Oct 20th, 2019

We had a short stay here before we flew home . The staff were great customer service excellent . The hotel itself was a disappointment . In need of a refurb . Carpets on corridors and rooms shabby . Musty smell on corridor of floor 8 . Rooms very large comfortable beds it furniture and overall impression was dated . Location adequate but nothing fantastic TRIPADVISOR.COM USER 

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