Crowne Plaza Liege

Mont Saint Martin 9-11 | Liege, Liege Province 4000  [SEE MAP]Liege, Liege Province  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Comtes des Mean revisited

Aug 14th, 2019

Since my last review much has changed at this Hotel. Many of the staff have changed, and for the most part the food has improved dramatically. Strangely, however, one item that had quickly become very popular has been discontinued. Between 1100 and about 1600 light foods approximating to tapas had been introduced. They were tasty, reasonably priced, and we were told by the staff, very popular with the guests. No explanation has been given for their withdrawal. Otherwise, the restaurant service is much faster and friendlier than it was even 6 months ago. As the public face of the Hotel a vast improvement. As ever with this hotel there is, however, a downside. Many of the rooms have peeling or even falling wallpaper, many of the shower cubicles leak, and the decor is decidedly dismal. I suppose it could be argued that one doesn't spend that much time in the bedroom (unless on a romantic break for which the Hotel prides itself) but the accommodation wing definitely encourages one to spend as much time out of the building as possible. Overall, in terms of customer service and food quality, a vast improvement. In terms of decor and the strangely laid out dining room, I would suggest very much a work in progress. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

What’s not to like - no, love!

Jul 13th, 2019

When you drive down the road, you keep thinking, this must be wrong. But suddenly you see a beautyful entrance nestled in between buildings. The carpark is a 3 minutes walk away, but there is valet parking, but I didn’t want to embarass the staff by putting them in my 14-days-vacation-dirty Citroën C3 :-) The reception area was spacious and tastefully modern. The room was wonderful - classy, airconditioned, luxurious with plenty of towels. There was an icecube maschine in the hallway. The food in the restaurant (with a lovely terasse) was high quality, and I can say the same for breakfast. Service was flawless, accommodating and friendly, and that goes for any member of staff we came across. My grown daughter and I did not want to leave, and now we want to go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Service below all standards

Jun 29th, 2019

Looks like a nice very nice hotel but the level of service is not just below all standards but even rude . Waiters smoke a cigarette on the terrace, cannot even serve a beer decently. Luckily that there is a growing competition of hotels because Liege is a great city to visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great experience.

Jun 26th, 2019

Hotel is in the heart of Liege, rooms are well equipped and very comfortable. There is also a wellness center with free access to fitness, sauna, jacuzzi and pool. Breakfast is rich with enough choice. Only problem is parking, for extra 20 € they take your car and deliver it back at checkout. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Superb Hotel

Jun 26th, 2019

We arrived only to be told we had been upgraded to a junior suite, good start I thought. After check in we went to our upgrade, it was in the top of the old building and wow, stunning room. Bed was very comfortable, room was great, 2 sofas, writing table, large wardrobe, coffee facilities, etc. Bathroom is part of the room (toilet separate, phew), after the initial raising of eyebrows (we are British after all) we decided it was great, very well stocked with toiletries. Service was great, what's not to like. Fantastic hotel, excellent service. TRIPADVISOR.COM USER 

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