Crowne Plaza London - Heathrow

Stockley Road | West Drayton, ENG UB7 9NA  [SEE MAP]West Drayton, ENG  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 2

Overpriced stay before a flight

Aug 1st, 2020

Our experience was ok, nothing more. It was busy when we arrived, had to park around the back of the hotel in a tight spot with no lighting and hope the car would be ok for 3 weeks (we paid for parking in advance so I assumed we would have a reserved space, rather than have to find a spot on some grass / gravel at the back of the hotel)... Room was large with a strange, large corner desk near the window. Premier inn beds and pillows are better. The bathroom needed regrouting but was functional. We went to the hotel restaurant for a quick bite to eat - go elsewhere. 2 average burgers, a bottle of beer and a bottle of cider came to £50! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4


May 12th, 2020

This hotel is our stop en-route to our holiday and never fails. It's not The Dorchester, but it is everything that we need. A bit of Health Spa, pool, sauna, steam room etc. A decent bar and a very good Indian restaurant all on tap, and a holiday about to start...what's not to enjoy? We love it. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

A Bit Of A Laugh....

Apr 22nd, 2020

Stayed here with my wife sometime ago. Had booked a regular room and was an IHG Platinum Member. Also had paid for breakfast the next morning in the restaurant. We had arrived a bit later than expected - around 6pm. I had asked if we could be given an upgrade to a Club Room due to my IHG Platinum Status. We were finishing up our honeymoon as well. The manager said he couldn't (even though there were lots of vacant club rooms) but he allowed us to use the executive lounge - whose complimentary drinks service was only running for 15 mins. The executive lounge allowed us a free complimentary breakfast.....but we already paid for our breakfast buffet in the main restaurant. Very redundant and was quite meaningless. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Airport parking deal

Apr 2nd, 2020

We stayed at this hotel for 1 night before going on holiday from Heathrow and left our car there while we were away. The hotel itself is OK, average rooms but the use of the gym and pool was a plus and the Indian restaurant onsite is good. However, we got back from holiday to pick our car up and it had been broken into. When you look at the car park it’s not that surprising given you are parking on verges next to the road with no fence. It’s not secure at all. Looking at previous reviews it seems this isn’t an isolated incident. I would stay at the hotel again but wouldn’t leave my car there, which was the whole point of the stay. They need to make the parking secure or it’s not fit for that purpose. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

National trip

Mar 16th, 2020

We stayed here with national holidays ,how lovely is it here room was lovely clean and spotless bathroom,breakfast was lovely everything you could want and more and the lady coming round making sure we was okay was lovely TRIPADVISOR.COM USER 

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