Crowne Plaza Minneapolis Northstar Downtown

618 2nd Ave S | Minneapolis, MN 55402-1929  [SEE MAP]Minneapolis, MN  [SEE ADDRESS]

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at the Crowne Plaza Minneapolis Northstar Downtown

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Guest Reviews

TripAdvisor Traveler Rating 4

Enjoyed our trip

Aug 8th, 2019

We were here for one night as a pretty large group. The beds were comfortable and the room was clean. It does seem a bit tired but overall it’s in good shape. The location is great. The thing that makes them stand out the most in my mind is how excellent they were about returning a left behind stuffed friend. My daughter was in a panic and after leaving a message with housekeeping a very nice woman got back in touch with us letting us know the toy was found and she quickly got him shipped back to us!! Forever grateful! We’ll definitely stay here again if we find ourselves making another trip to Minneapolis. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Time to start over

Jul 24th, 2019

First the good things:the mattress was very comfortable and bedding of good quality, the hotel is situated to provide easy access to most of the downtown and the staff is very friendly and helpful. However, the dated facility presents challenges for modern travelers. The bathroom is very tight with only a pedestal sink and narrow shelf above This makes it difficult to use a hairdryer or place toiletries within reach. The shower head was stuck in pulse mode and the sink drained slowly. The Kleenex container is built into the wall but looks like it could fall out at any time but there is an old-fashioned bottle opener on the wall! Because the desk is situated so closely to the air-conditioner, I went down to the 7th floor business center to work. My computer needed charging but the only outlet was back behind tables in a difficult to reach corner. I would have gone to the lobby to find an outlet and work there but the hotel does not have a lobby or convenience center—just a check-in desk with a large square leather bench. There is a very small set of shelves with a few snacks and drinks opposite check-in. There is a larger sundries store just outside the hotel foot that accesses the skyway. However; it appears to close by 5 pm as do the surrounding snack shops. Now, I have read responses from management to guest criticism on this site that state the hotel has been updated many times since it was built in the 60’s. The issues with the hotel go beyond putting in new carpet and bedding. The rooms (especially bathrooms) need restructuring, housekeeping shouldn’t have to use over-powering carpet freshener to make the room smell good (btw this stuff is a real irritant for those with allergies). Wiring needs to be updated to provide essential outlets for technology. Given the hotel’s location, it should be a star choice in this competitive downtown hotel environment. Owners should invest the funds to make the necessary updates instead of leaving management to make excuses for a rapidly declining hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not impressed... pics looks great on app, hotel run down

Jul 8th, 2019

So I have not been very impressed with the last couple of Crowne Plaza’s I have visited, but decided to give this one a try due to its location. Again, wish I would have tried something else. The new Crowne Plaza thing is that Concierge Lounge is one of the options you are given in lou of extra points (as a spire member I have always been given the lounge for just being Spire... guess that’s not good enough anymore). This hotel is very dated, but its in a good location and front desk clerk is very friendly. This may just finally be my last Crowne Plaza until they start making positive changes. Renovate and don’t remove perks from loyal customers.... shame!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Decent Spot

Jun 30th, 2019

Overall this place was clean and safe and fine. I woke up at 4AM to some very loud neighbors but my guess is that could happen anywhere. Rooms were clean. Beds fine, TV was big. The did not have coffee in the room and the bar downstairs charged $12 for a glass of wine which was frustrating but that may be normal for downtown. Good location, walking distance to most things downtown and the warehouse district. Its not far from the light rail which was an easy transportation option TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Downtown Location

Jun 28th, 2019

Stayed at this hotel during the weekend of the Minneapolis Pride events. And I was really impressed how the hotel & bar celebrated it with banners/flags. It was very welcoming and every staff member we worked with was beyond helpful and courteous. Please continue to celebrate this! This hotel is within walking distance to several local restaurants we enjoyed to visit and several nightlife bars. There is no need to use your car since there is a bus stop near by and a light rail stop a couple blocks away. A nice bonus was that this place had front row access to the 5K and Parade that was going on that weekend. Would recommend for any occasion going on in Minneapolis. TRIPADVISOR.COM USER 

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