Crowne Plaza Philadelphia Cherry Hill

2349 Marlton Pike W | Cherry Hill, NJ 08002-3315  [SEE MAP]Cherry Hill, NJ  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

We loved it!

Oct 16th, 2020

It was our first time at the Crowne Plaza Hotel, it’s very nice! The reception lady ( I think her name Dina) was very sweet, professional and answered all my questions! The room was beautiful and the views are awesome! Will be back this way for sure! Once again, Dina, thank you for your kindness ( hopefully I spelled your name right, if not, she was working on the 15th of October). TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Sports tournamnet

Oct 12th, 2020

Working with Kristin was fantastic. She did all she could for us on our trip of 26 people. The entire staff from front desk to the beverage manager were gracious and customer oriented. We could not have had a better experience. Thank you all for a great stay and all that the Crown Plaza Cherry hill staff did for us. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

BAD TURNED GOOD!!

Oct 4th, 2020

I would have to say this was one of the worst hotels that I’ve stayed at in a long time until a special young lady made the remaining of my stay worth while. If you ever NEED a place to stay, a wonderful sweet lady by the name of Dana will welcome you beautifully and make sure you are taken care of. Even when my jacket was lost, she made sure she held on to it until i claimed it. One of the other managers got sarcastic with me didn’t even bother to look in their office. The staff there (except Dana) is horrible and rude to their guests and just don’t care. THANK YOU THANK YOU THANK YOU DANA FOR MAKING MY STAY AMAZING ❤️ You deserve to be the manager because you know how to treat people with the upmost respect and love. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Stingy!

Aug 16th, 2020

We stayed here for a few days while our bathroom was being remodeled. The hotel is close to home, and we could pop back and forth to our house during the day. We clearly indicated 4 people in our room, but housekeeping consistently left just two towels and a tiny bottle of shampoo and conditioner. I called down and asked for four towels per day, but they never came. Every time one of us needed to shower we had to individually go down to the front desk and ask for a towel! Don’t see why they had to be so stingy! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

This will be the LAST Crown Plaza

Jul 25th, 2020

Clean, but dated. Old and dry stain on the rug, some kind of leak from the shower onto the bathroom floor, but very clean. The ac unit in room 1407 sounded like a diesel truck engine idling in a parking lot... Very loud, and more than noticeable when it was time to sleep. Adjoining room noise was a bit much. Check in was short, but I believe there was info that the person didn't give me. Considering the current state of affairs with covid19, I know there were some things not explained... Like whatever was on the documents on the desk that were printed out for guests... But were not mentioned or referenced by the clerk. The clerk mentioned nothing about daily room cleaning, the restaurant, anything. I wouldn't recommend. TRIPADVISOR.COM USER 

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