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at the Crowne Plaza Toulouse
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Great inner city location
Aug 27th, 2020
We visited Toulouse for a couple of days and wanted to stay in a hotel close to the city center. In fact, we have chosen this hotel as it is just off Place Capitole and there is a 7/24 parking close by, in walking distance, at Pace Capitole. The staff was very friendly, gave us a patio room on the fourth floor, which therefore was very quiet. The breakfast was very good, and portions of the food were prepared, which was great given the Covid-19 situation. TRIPADVISOR.COM USER
Excellent location. Friendly staff. Hotel is a bit aged, but its soft qualities made up its shortcomings.
Aug 3rd, 2020
Summary: location, location, location. What better location in Toulouse can you build a hotel? Not too many. Shops, historical sites, restaurants, transportation... all surrounding this hotel! Pros: - Again: Location, Location, Location! - Very friendly and helpful staff - Nice breakfast - Large and comfortable rooms - Not a new property, but properly maintained Cons: - Looking for amenities? Look outside (it was only a minor issue to me) - If you pick a room facing the Capitole, it can be a bit noisy - Heavy traffic if you want to get in and out by car during peak hours I stayed at this hotel for a month during a business trip. Overall, I couldn't ask for more from a hotel, especially at the price I was charged. Take out a map and see where the hotel is. It is at the Capitole! The hotel is in a corner of a square with restaurants, coffee shops, and retail stores there. Subway station is a 5-min walk, and the Garonne is 15 mins walk away. There are numerous historical churches and museums closeby. Michelin and budget friendly restaurants, retails stores, shopping malls, supermarkets... if you are the social type, this place IS THE PLACE! That's right. If you are the type who enjoys quietness... remoteness... then this place is not for you. Staff... can make or break a hotel. This hotel's staff is excellent! Always helpful and friendly. There was not a moment when I felt I was helpless when I was thousands of miles away from home. I always got the help I asked for (of course, I was always reasonable). The hotel is not new, but it has been properly maintained. For what they charged me and the quality of service I was given, I will stay there again should I end up in that corner of the world in the future! Merci! TRIPADVISOR.COM USER
This hotel needs help... but staff is too notch
Feb 16th, 2020
The hotel staff is very friendly and the front desk speaks great English. They are very helpful and patient. The property itself though is in need of a total overhaul. Everything is worn out. The lounge on the 5th floor is a joke. The coffee maker is broken. They never stock drinks in the tiny fridge they have. The food they serve in there looks like a child made it. Which takes me to the food. Do not order room service here. Actually just flat out don’t eat here. The food is horrid. The fast food spot Tacos 31 is better and mega cheap. I got room service 2x and the first one was good. Second was shameful. I ordered a pizza and it was burnt. I also ordered an apple pie. For 15 euro I literally got nothing. The prices are shocking for what you get. Just don’t bother. Corporate Crowne Plaza should be ashamed. But again, the staff is top notch. TRIPADVISOR.COM USER
Feb 3rd, 2020
Central location on main square. You can easily walk to museums, churches, and other attractions. Many restaurants available, the best on side streets off the main square. Subway stop is three minutes walk away. TRIPADVISOR.COM USER
Exceptional location, very comfortable hotel
Jan 7th, 2020
Loved this hotel right on the main plaza in the city. The plaza is alive and vibrant late into the evening on most nights, with many restaurants and opportunities to people watch. Our room facing the square was very clean and comfortable, with quiet air conditioning (we stayed in July 2019) and had all the amenities we needed. The staff was very helpful at all times. We truly enjoyed our stay, and again, the location of the hotel is the best in Toulouse. I hope to return! TRIPADVISOR.COM USER
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