Days Inn And Suites

3685 American Way | Memphis, TN 38118-1663  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Lovely hotel with indoor pool

Jan 8th, 2020

This was a good standard hotel with large comfortable rooms, free parking, a good breakfast and helpful staff. There was an indoor pool but unfortunately we didn't get time to use it. The hotel was slightly further to Beale Street by foot than I thought and we seemed to be the only people walking to and from town. Hotel was lovely though. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Stay anywhere else but here.

Jun 10th, 2019

Highly recommend you don't stay here. Bad location (you need transport rather than walking) & felt unsafe. Had someone peering in our room in the morning. We were booked for 2 nights & only stayed the 1 night. The condition of the room was disgusting. It had cigarette burns on the furniture, the carpet & the duvets, the bathroom door was falling off because it had one hinge holding it on and therefore would not close. The towel rail was coming off the wall, there was one working light in the whole room, and we were kind of thankful for that so that we couldn’t see the mould on the walls. Slept in our clothes it was so filthy. Not what you want after travelling for more than 20 hours. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Worst hotel I have ever been to

Jan 3rd, 2019

The people that run this hotel are just trying to scam you. When we got there there were no other guests, then the manager gave us a smoking room and refused to let us upgrade, when we got to the room none of the lights would turn on and once they finally got them working we saw how horrible the room was. Some lamps had no light shades, and the rest were missing matched, there were wires hanging from the ceiling, no smoke alarm, holes burned in the comforter, stains all over the couch, the bath tub had gunk all over it, and when you flushed the toilet it made a screaming sound for 5 minutes, and the lights kept flickering. We decided to stay somewhere else and when we tried to get just a partial refund the manager denied that we had a reservation, then said we had booked for different days and had paid with cash (which we booked using Chase rewards points), Chase called them to get the refund and hung up on Chase. It is just a really sketchy place and the customer service is appalling. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Fire Trap

Nov 21st, 2018

Needs serious maintenance. Electrical is a serious disaster. Smoke alarms non existent. I will never stay there again. The chain is good, but this location is horrible. Breakfast was bare minimul. Definitely doesn't cater to the family stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Its ok

Nov 6th, 2018

Older model, needs some refreshing up. Non smoking room means that no one has ever smoked in it. Not cleaned with Fabuloso after someone was up all night smoking. Continental breakfast was very weak. There are other options. TRIPADVISOR.COM USER 

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