Days Inn Oceanside Miami Beach

4299 Collins Avenue | Miami Beach, FL 33140-3228  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Nice Place. Friendly Staff

Apr 17th, 2020

We enjoyed our stay. Our room was clean. The staff was friendly and accomodating. The Pool area and Tiki Bar were relaxing. The connected Boardwalk was wonderful for a peaceful walk or morning jog, and just a step away from the Beach. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Sisters birthday

Mar 9th, 2020

I'm not GoinG to lie it was nice everything was right but the rooms need a little adjustment like the bathroom attached to the sink but over all it was nice beautiful view from the pool and the wonderful beach TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Very rude staff/breakfast not included

Mar 8th, 2020

We made our reservation through Priceline and our confirmation said that breakfast was included at no additional charge. Well when we arrived for breakfast our first morning there was a $12 per person charge - the desk clerk was very rude and said it was Priceline's fault for wrong info. I feel that if the hotel allows 3rd party to "sell" their rooms that the hotel should monitor the info that is on those sites for correct information. Overall the desk clerks were very rude and acted like answering a question was a problem for them. They offered no info when we checked in. I had to ask about where to park and she then said oh - well you can park in our lot for $34 a night. I asked what other options and was told I could park on the street and feed the meter every 2 hours. The gentlemen who helped with our luggage were nice and gave us tips about how to get around and that coffee was in the lobby all day and other good info. The desk staff offered none of that. Will never stay at this hotel again and will not recommend to anyone. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Warning breakfast is not included.

Mar 6th, 2020

Had a great stay, awesome location right on the beach, perfect spot for families so kids can run around. Watch out for jelly fish yhough my boy got stung. If your buying your hotel from a third party site, expedia, priceline etc. and you choose a roomwith breakfast, it will not be included. We went down to get vouchers for breakfast the first morning and the front desk said they dont honor breakfasts bought through expedia and this has been a problem for awhile now. We ended up having to walk down the street to a cafe to get breakfast at around $40 for the four of us. I called expedia to complain and they were completely understanding about everything and even reimbursed us the entire cost of our hotel for the one night. Would definitely stay here again but would not book breakfast. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Mostly comfy, but nightmarish check in/out

Mar 6th, 2020

We notified the hotel that we would be arriving late at night after a day of work and traveling. We booked and paid for a room with a king-size bed through Expedia, but were given a room with 2 double beds, and one of our keys didn’t work. The front desk switched us to the correct room, and we unpacked while deciding where to get a late night bite. (The front desk person also wasn’t sure if there was a restaurant downstairs, or if it was open late.) That was when we realized that our door didn’t lock. So after making a second trip to the front desk they said someone would come up to fix our door between 7 and 8AM. When no one arrived we called the front desk and they didn’t know anything about it. (So keep in mind now, we arrived at 2AM hungry and tired, had nothing to eat since we couldn’t leave our room with the door unable to lock, and then were asked to get up at 7 to greet a maintenance person that never arrived.) After we called, maintenance showed up quickly and fixed our door. Huzzah. Then at checkout they said we were checking out early and that our reservation was for two more days. They didn’t know who we were because the name on our reservation was wrong. Then we looked at our credit card statement and discovered that they charged us (on top of our full payment through Expedia) $879! They refunded us, but the refund wouldn’t go through for a week—thank god it wasn’t a debit card and drawing from our bank account! When we asked for a receipt that reflected the refund they refused. So, here’s hoping we get our money back! Also, the website insinuates that breakfast is included; it’s not. The rooms are fine, the furniture is new, but cheap. The shower is poorly designed so you get sprayed in the face when you turn on the water and it splashes water everywhere. After such a bad experience with checking in and checking out it would have been a nice gesture to offer breakfast or beach chairs or something, but no effort was made to rectify the situation. We were so disappointed with every interaction with the staff. I would stay in the Hampton Inn or the Best Western down the street before I’d stay here again. TRIPADVISOR.COM USER 

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