Days Inn & Suites Sutton Flatwoods

350 Days Drive | Sutton, WV 26601-9208  [SEE MAP]Sutton, WV  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

A good place to stay over on a long road trip

Sep 18th, 2019

View was great, the service was great, including our server for dinner. He made sure everything was to our liking. The room was clean, however the pillows were small and round, a bit hard on the neck. It was quiet. Really enjoyed dinner and breakfast. Easy check in and check out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Has gone downhill

Sep 18th, 2019

We stayed here last year and it was great but what a difference a year makes. Our blankets had holes in them. The bed skirt was ripped and the bathroom door was coming apart at the bottom. The clerk at check in time did not ask me for any group discounts for seniors or my Wyndham number. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Vacation

Sep 4th, 2019

This Hotel put my wife & I in a small room with only a Double bed and only a sink with no vanity in a handicapped bathroom. I requested a room with a King size bed I checked in at 4:00 p.m. and they tried to tell me that all rooms were taken and this was the only room they had left. I find this hard ti believe and will not be staying at a Days Inn in the future if this how they treat the customer Also I made my reservation three weeks early. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Our 29th anniversary .. could have went/stayed anywhere ☹️

Sep 1st, 2019

Checked in on Thursday Aug.22nd for 3 nites I requested a balcony room back on 6/23 when I made the reservations. The gray haired older ladie cheeked us in & was more interested in telling us about the breakfast then answering a couple questions I had ( there’s was a line forming at 11:30 pm & she was the only 1 there .. not safe at all We checked into our room 227 on the second floor first thing we did was go to look at the balcony only to find out we were looking at a roof and a railing a very large roof that extended out & a railing that was the same height basically as the railing on our balcony there was debris & a shoe laying on the roof. We went right back downstairs and asked to be moved up a little bit higher so we don’t have to look at the ugly roof but instead she sent us to the other building but the door in between the two buildings was locked so we walked in the pouring rain down to the other building with all of our luggage. Side not Hotel was not full i asked no need to send us over to other building .. very spiteful .That room was fine but on Friday no one told us they would be cleaning off the roof from stones & putting new tar down & we were we were on the fifth top floor resting due to the weather and it literally sounded like a horrific thunderstorm I called and they said yes they are working on the roof we would be happy to move you to another room we did not want to do that as we had Settled in and that would’ve been a big inconvenience checked out Sunday my husband wanted to speak to a manager who ironically was not in he told someone at the desk the whole story hoping we could be compensated a little bit for our trouble never heard back from them TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always the best nights sleep

Sep 1st, 2019

As always this is the best night sleep always look forward to coming to the convention center because our opportunity to eat a good dinner staff is always great not to mention before I start my day they provide an excellent breakfast number one hotel in my book TRIPADVISOR.COM USER 

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