Days Inn University Downtown

3105 N Interstate 35 | Austin, TX 78722-2202  [SEE MAP]Austin, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Love staying here.

Aug 19th, 2019

We have checked into the Days Inn University for several rather extend stays and have always had a pleasant experience. I would definitely recommend it to family and friends. Having Star Seeds right there is also a big plus. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Electrical spark and smoke filled my room #234

Aug 4th, 2019

I made an online reservation for two nights, August 1 - 3, 2019, for UT Austin tour. We checked in late around 9:30pm or so on August 1, 2019. When I turned on air conditioning using their remote control, we saw electrical sparks and filled the room with smoke and smoke alarm went off. I pressed “0” on their room phone for a front desk but their “0” function did not work so I called them using my cell phone. I asked the front desk person to come up and investigate the problems. He told me to come down and just get a new room. My family and I went down and told the front desk man that you need to call your manager since it is unsafe to stay in this room nor this hotel for not knowing what is the real issue with this electrical spark and smoke. He refused to call the manager and check out the problem, we asked for a full refund so we can check in to a different hotel since we did not feel safe to stay in this hotel. The front desk person assured us that we will get a full refund and his manager will call me the next day morning for more information. I waited next morning for his manager to call me but I didn’t receive any phone call from them. So, I called them but a different front desk lady answered the phone and told me that they are investigating the issue. I asked her for their manager and need my refund. She said I cannot talk with her manager but I will get a full refund. I called my credit card company about this matter and found out that they only refunded me partially (they charged me $188.59 per room for two nights but refunded me $105). I disputed the charge via my credit card company since they forced me to evacuate and find a new hotel at late night due to their unsafe rooms. I really cannot believe they don’t care about their customers’ safety. I still have not heard from their manager about the issue why there were electrical sparks and smoke. I feel really uncomfortable about this hotel and I have to tell others to find a different place since we don’t know which room may have the same problem I had. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Days Inn 1811 Airport blvd, Austin TX 78702

Jul 11th, 2019

High Price for what it was. Clean room, Nice comfortable bed, TV didn’t work properly, tub faucet-plug-shower head falling off. Fridge was frozen. No Manager on duty for checkout. A note was left on the front desk “Gone for a moment, leave email address for a receipt & keys on the counter.” I saw the guy that was at the front desk and was helping with breakfast getting into a cab. I thought he was the manager. He was a different person than the gentleman that helped me at check in. I don’t recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Budget, good for few days only

Jun 12th, 2019

Is a budget place, near the freeway and with good access to the main areas of Austin such as their CBD and 6th street But the room service was not good, they didn't change the towels or added shampoo, conditioner or new soaps on a daily basis which is what you would expect TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

A bad stay...

May 31st, 2019

No rooms were available to check into during my 3-4 hour wait in the lobby. This is the hotel I ever stayed in that did not have rest room facilities for a registered guest. Once given access to the room, the guest room floor was disgustingly filthy. TRIPADVISOR.COM USER 

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