Days Inn University Downtown

3105 N Interstate 35 | Austin, TX 78722-2202  [SEE MAP]Austin, TX  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Theft of property from room that went unanswered.

Dec 8th, 2019

I was staying in room 211 with a friend Wednesday October 30th till Sunday. The stay was great until Saturday around noon. when we can back from lunch our room was being clean so we put out drinks in the fridge and left to the cafe so she could finish the room. When we returned my Samsung galaxy earbuds that I left on the desk went missing. I'm not one to make accusations but with only a few people who have access to the room the possibility of how it could have went missing is limited. I asked the young woman if she happened to find it or see it but got all defensive which the reaction in my experience speaks volume. I did reach out to the GM Sunday who did respond and said he would investigate Monday. Its been well over a month now. If you are planning on staying at this place, take your valuables with you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not what the pictures look like

Nov 21st, 2019

It is a lot shadier than the pictures look! The room had a leftover Valium on the counter when we arrive so you know it was not cleaned well. This hotel is really the bare minimum. It is close to the highway so you won't really get any sleep. AirBnBs in Austin cost the same so you're better off just staying there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

General manager was not helpful in resolving problem with booking in which confirmation e-mail was never received.

Nov 15th, 2019

Booked a stay at Days Inn/ Austin University for a quick 4 day 3 nights. However, I booked on and never received a confirmation but didn't realize it until the day before I left. Since I had booked over a month before our trip, I had no way of finding out which hotel I had made my reservations. (We had to reschedule this trip two other times due to a death and surgery). Even went out on but it said no upcoming trips (even called a few hotels to inquire about reservations.) When I got home, I discovered I was charged for the full stay even though I didn't stay there. Contacted both and Days Inn multiple times and neither one was willing to help resolve the mistake. Later found out the confirmation was sent to the wrong e-mail address. Really feel the GM David [-] was not helpful at all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Dirty shady spot off the freeway

Nov 10th, 2019

I just could tell the room was not cleaned up (vacuum or swept) I found a water bottle cap, not a big deal but also found a orange needle cap for heroine. I’ve been in recovery for four years and this kind of stuff needs to be kept up on. Having bugs is one thing but your staff did not try very hard at cleaning up the room and the people at the front were not personable and were ok with the bare minimum service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Just need a freaking blanket

Nov 7th, 2019

My wife and I stayed here to be close to the hospital. Checked in around 4 and went to dinner. When we got back we asked for an extra blanket. The bed has 2 sheets and a thin blanket, no bed spread or comforter. The front desk guy said they had already given all the extra blankets out. I asked where the nearest Wal-mart is since Wyndham Hotels can't provide blankets. He did give me directions. Then when we got back to the room. The music from an adjacent room was so loud in our room that we couldn't talk. I will say the noise was stopped after I complained to the front desk in person and then called to complain again. The floors were nasty as if they mop them with dirty mop water and the room smells musty. TRIPADVISOR.COM USER 

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