Days Inn West Trinity Lane

1400 Brick Church Pike | Nashville, TN 37207-5040  [SEE MAP]Nashville, TN  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 1

Stay away at all cost!

Sep 23rd, 2020

Dirty towels, moldy bathroom, drug addicts knocked on my door looking for their dealer 3 different times. My room was conveniently located directly across from the stairs where the crackhead like to get high, which was slightly amusing because I got to hear all their drama clear as if they were in my room. Top that off with the shooting that happened while I was there and youve got my night in a nutshell. I finally checked out and went somewhere else. The staff didn't care about my complaints, or offer any help. They already had my money, and thats where their interest stopped TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Dont stay here

Apr 25th, 2020

0 or negative! Horrible place had mold cockroaches people selling drugs all night and prostitutes. Horrible look for Nashville. The staff didn't do anything besides sit on their cell phone. I also booked a king room and got a double bed that cost more! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

I would give it zero, if I could.

Mar 8th, 2020

Drove here from New Orleans. Upon arrival and check in, I was asking about staying another night. The front desk attendant told me I would need to speak to the manager the next morning. (Ok, fair enough) I requested a ground floor (weeks before arrival), I was not given that. (Inconvenient, but still, ok) We get all of our luggage up to our room, the hall area is littered with cigarettes and ashtrays. Enter the room, and it was awful. * Blood on our pillows * Holes filled with toilet paper in the walls * Dirty hand prints all over the mirrors * Cobwebs all over ceiling * The door was dented and beaten * Some remnant of liquid on the walls * Broken glass and photos * Broken night stand * Thick sticky dust above the doors * Mouse/rat waste IN and ON tub and towels. * Urine covered the toilet, inside, out and the floor below. * The toilet and seat were broken We told the front desk attendant. Hoping to work something out. He seemed unamused and gave us a refund and locked us out of our room before we could get our stuff out. I was told I could "try and call the manager but he wouldn't answer our calls anyway" I filed a complaint with Wyndham and was told the manager was supposed to contact me, that was over a week ago and have yet to hear or see anything from that manager. I am unsure of how to upload any photos. It continues to tell me it exceeds their allowance. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Dirty Sheets, No care for customers

Feb 19th, 2020

I found a set of used contact lenses in my bed as I laid down after a night out. I complained to the front desk in the morning. I'm not usually one to leave bad reviews as everyone is human and understand that sometimes something slips through the cracks but something as major as not putting clean sheets on a bed at a hotel is a HUGE deal and a Huge hazard. The front desk didnt care, didnt seem to think that anything was wrong. I was promised a call back three days after checkout I still have no call back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1


Feb 17th, 2020

we stayed here we were so tired we didn't even get to sleep that night and after 11pm all you hear all night long is cars with loud music driving thru parking lot and SCREAMING and YELLING car horns honk at one time we looked out ( CAUSE YOUR TO SCARED TO LEAVE and believe me we wanted to both family's ) there was 6 cars in a roll driving thru with loud music they say they have Security on ( BULL)yes they have camera we called front office and they awww we see nothing.. soon as it got day light we got out Family rented 2 rooms and w KIDS.... DON'T RENT ....Safety ISSUE TRIPADVISOR.COM USER 

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