Days Inn West Trinity Lane

1400 Brick Church Pike | Nashville, TN 37207-5040  [SEE MAP]Nashville, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

I would give it zero, if I could.

Mar 8th, 2020

Drove here from New Orleans. Upon arrival and check in, I was asking about staying another night. The front desk attendant told me I would need to speak to the manager the next morning. (Ok, fair enough) I requested a ground floor (weeks before arrival), I was not given that. (Inconvenient, but still, ok) We get all of our luggage up to our room, the hall area is littered with cigarettes and ashtrays. Enter the room, and it was awful. * Blood on our pillows * Holes filled with toilet paper in the walls * Dirty hand prints all over the mirrors * Cobwebs all over ceiling * The door was dented and beaten * Some remnant of liquid on the walls * Broken glass and photos * Broken night stand * Thick sticky dust above the doors * Mouse/rat waste IN and ON tub and towels. * Urine covered the toilet, inside, out and the floor below. * The toilet and seat were broken We told the front desk attendant. Hoping to work something out. He seemed unamused and gave us a refund and locked us out of our room before we could get our stuff out. I was told I could "try and call the manager but he wouldn't answer our calls anyway" I filed a complaint with Wyndham and was told the manager was supposed to contact me, that was over a week ago and have yet to hear or see anything from that manager. I am unsure of how to upload any photos. It continues to tell me it exceeds their allowance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Dirty Sheets, No care for customers

Feb 19th, 2020

I found a set of used contact lenses in my bed as I laid down after a night out. I complained to the front desk in the morning. I'm not usually one to leave bad reviews as everyone is human and understand that sometimes something slips through the cracks but something as major as not putting clean sheets on a bed at a hotel is a HUGE deal and a Huge hazard. The front desk didnt care, didnt seem to think that anything was wrong. I was promised a call back three days after checkout I still have no call back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

WILL NEVER STAY HERE AGAIN ...NOT SAFE DONT STAY

Feb 17th, 2020

we stayed here we were so tired we didn't even get to sleep that night and after 11pm all you hear all night long is cars with loud music driving thru parking lot and SCREAMING and YELLING car horns honk at one time we looked out ( CAUSE YOUR TO SCARED TO LEAVE and believe me we wanted to both family's ) there was 6 cars in a roll driving thru with loud music they say they have Security on ( BULL)yes they have camera we called front office and they awww we see nothing.. soon as it got day light we got out Family rented 2 rooms and w KIDS.... DON'T RENT ....Safety ISSUE TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Filthy, bug infested drugs etc

Feb 15th, 2020

The room had roaches everywhere. Dirty towels on back of bathroom door. People banging on doors and yelling all night long I got no sleep and I was there to see a medical specialist! People hanging outside all night long!!! Horrible place!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Clean and quiet

Feb 6th, 2020

Stayed one night. Room was clean and quiet Good parking Office staff was pleasant and helpful Hotel is old and needs some updates as it’s starting to get rundown. Surrounding neighborhood is pretty rough TRIPADVISOR.COM USER 

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