Del Lago Resort & Casino

1133 State Route 414 | Waterloo, NY 13165  [SEE MAP]Waterloo, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Very Impressed

Sep 27th, 2020

Our first time at del Lago and impressed with the casino it does remind me of the Las Vegas casinos. We visited just after the reopening with a late morning visit and the crowd was not overbearing, the establishment was very clean employees were constantly cleaning the machines we felt safe and comfortable during our gambling session. Looking forward to another visit in November. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Still awaiting

Jul 26th, 2020

Had a overnight booked for April 1st, 2020. Resort had closed so could not go but charged $131.99 to our Master-Charge. Have called several times and only got a recording that ALL refunds have been made. Here it is July 26,2020 and have received no refund nor any communication! This would have been my first time experience there so if this is the way management performs business I for one do not recommend this resort until they correct this wrong! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Travel stay

Mar 16th, 2020

Room was clean and amenities were excellent. Employees very accommodating. Casino was very clean and love it is no smoking. The casino is Two hours from home wished it was a little closer. The breakfast buffet was ok but not the greatest. The regular breakfast I think was much better. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great place

Mar 10th, 2020

This is great resort. The cleanliness of the whole place is astounding. The front desk staff is one of the friendliest and most helpful ever. I only wish I would win more in the casino, but don't we all. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Get away for the weekday

Mar 9th, 2020

We really enjoyed ourselves the Casino was very clean the food was the best around. We recommend the del Lago casino to our friends and everyone we see. A five star casino very happy customer. The slot machines were fun to play and there was so many to choose from. TRIPADVISOR.COM USER 

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