Delta Hotels Grand Okanagan Resort

1310 Water Street | Kelowna, CA V1Y 9P3  [SEE MAP]Kelowna, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Weekend get away with the team and family!!!

May 18th, 2019

Absolutely fun and happening place. Great location and amenities. It was a perfect place to stay during our son’s hockey tournament. The pool was a hit with the kids. Opens until 11 pm! Casino next door, lots of food options within walking distance. The food at The restaurant , though pricey, is exceptional. If you pay the resort fee, you have access to paddle boats. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

High cost, small room and low service

May 17th, 2019

We are currently traveling through the West of Canada and also stayed for one night in Kelowna. We booked the Delta Marriott Grand Okanagan Resort several months in advance. On our trip through British Columbia and Alberta we will stay in 16 different hotels. This was #15. Facts: This was the smallest room we got in any of those hotels. It was the most expensive room. For about 25 square meters we payed 463.64 CAD in total. This includes the room for 349 CAD, Parking and a lot of taxes (GST, PST, Municipal Taxes, Resort Fees, etc. etc.). The service was almost not existing. We arrived a bit early. The man on the front desk promised to call us when a room would be ready. It never happened. On arriving 4 people from the Hotel had fun on the entrance. But nobody asked if they could help us with the luggage (we are both over 60). The same when we left. We picked a trolley and loaded the luggage by ourself. There was just one lady who was busy with her mobile phone and could not help therefore. The staff here needs a serious training how to treat customers. As mentioned, the room was very small. There was no safe. The fridge was very noisy. The air condition was very noisy. The hotel entrance was also noisy. I have to say we do normally not have problems with noise. On the positive side: The room was clean, everything was working and the location is very close to the shopping area. The only reason to stay here is to get some points on the mileage card. Since we don't play this game we will not come back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceptional Hotel

May 17th, 2019

The Delta Kelowna is an amazing property. The hotel is adjoined with a Casino and has a beautiful walkway along the lake. The rooms are average in size and well appointed. Room was not ready on check in and took right till 3PM to access the room. Housecleaning arrived right a 230PM to clean the room..when we wanted to sneak in a nap. Overall a good hotel experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Standing room only

May 15th, 2019

Our family booked a room for four for Mother's Day weekend and did not realize how small the room was until we got in. The two queen sized bed took most of the space and there was only standing room only in the room. This hardly met our expectations for excellence in the standard of Marriott hotel and resort management. In addition, they even charged $26/day for parking. However, our family did enjoy having lunch and using the kayaks at the hotel. The restaurant staff was very warm and friendly, patient and understanding. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Location, Great Views, Great In-Room Dining

May 12th, 2019

Great Location, Great Views, Great In-Room Dining. The Chef’s Perfect Sandwich was amazing. The Power Bowl was also good. A little disappointed that they were out of cheesecake and then out of the cheesecake they gave as the 2nd option. Other than that great place. TRIPADVISOR.COM USER