Desert Diamond Casino & Hotel

7350 S Nogales Hwy | Tucson, AZ 85756-9641  [SEE MAP]Tucson, AZ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Limited Food Choices, Odd front desk policy and getting Smoked out

Jul 11th, 2019

Stayed here for business. Food: There doesn’t seem to be a decent restaurant to eat here. Unless you want to gorge out on all you can eat buffet or burgers made out of anything with cholesterol inducing chips. Breakfast in the coffee shop was all pre made so no chance to adapt you brekkie to make it even pretend to be healthy. Smoking: As the casino is fully smoking allowed, a drink at the bar in the casino (only ones open) meant effectively taking up smoking and enjoying 200 people’s exhaled tobacco fog. Front desk policy: I was handing back my pool token before going up to my room, and was confronted by a small angry man who aggressively informed me that I had to pay my bill before I could go up to the room. When I explained that I was just coming from the pool and would settle up on check out he said “Do you want me to call security now”.... I couldn’t believe it. Apparently, as they had only pre authorised an additional $50 on my card, and with a late check out, 2 breakfasts and a couple of drinks I had busted that limit, they required immediate payment. I have never been so disgusted with the way a hotel rep has spoken to me. And I’ve been to a great deal of sh1ttier places than this hotel. So, never again. If you do, make sure they pre-authorise your card for a sensible amount of extras - to avoid a possible bun fight anytime you approach the desk!!! For me,, never again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

A disapppointing visit to the casino

Jul 2nd, 2019

Upon entering the casino we weretold that about half of the machines were out of comission. That was not a problem but we found that the machines that were supposed to be working were not working properly. My wife and I both had machines that hung up and we had money left in the machine. We had to wait over an hour to have someone come an unfreeze the machines. We willl not return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Conference center review

Jun 24th, 2019

This review is for the conference center of the hotel, which is not bad with spacious lobby area. The restroom facility, however, is not sufficient and need significant addition. The food and drink cattering were soso. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice property, Well kept southwest style property

Jun 24th, 2019

I was at the desert Diamond Casino for a Trade show. The facility is very nice. The hotel has very nice rooms comparable to an upper scale Hilton brand. They look newly remodeled with updated bath rooms, carpet and furnishings. I had a nice room with a balcony. It was very quite. I did not spend any time in the Casino. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

Jun 16th, 2019

This is a great hotel for s small stay vacation . My husband and I stayed here just for one night the room was very nice a beautifully decorated ! the casino was very fun and vibrant place! We loved it and definitely be coming back! TRIPADVISOR.COM USER 

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