Disney's Caribbean Beach Resort

900 Cayman Way | Lake Buena Vista, FL 32830-8411  [SEE MAP]Lake Buena Vista, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

Horrible Transportation

Aug 24th, 2019

This is the most unreliable transportation I've ever experienced. Horrible! Better to get yourself a cheaper hotel and pay for Uber. Waiting over 30 minutes on multiple occasions. Disgusted with Disney TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hot stuff

Aug 24th, 2019

Phew! That was a hot one. A hot and quite frankly, blooming perfect one. As a member of a Facebook group for this hotel, which I then got annoyed with due to everyone moaning before we’d even got there, I’m happy to bring my review to the pages of trip advisor which I hope is somewhat refreshing. So, what did the Facebook group moan about? Honestly, it was mostly people complaining that they had to walk like 5 mins to the main bus stop or eating areas. Oh, come on!! If people can’t handle that then a theme park probably of which we walked 100 miles in two weeks, probably isn’t for them. This great hotel is split into a number of “countries” with everyone hoping for “Martinique” as it’s more expensive as nearer the main bit. It really doesn’t matter. There are bus stops by every country and the walk is honestly not far at all! In fact it’s a lovely little walk, we looked out for turtles in the lake every day and enjoyed the serene grounds. This hotel was so welcoming. The Disney cast members on arrival answered everything and everyone was so jolly throughout. The rooms were fine for what we needed and the pool was the best way at the end of the day to freshen up aching muscles. A slide? Check. Good temp? Check. Free towels? You bet. And the smaller pools by each living area were also ace and open until 11 every night. Result! Food wise we only did breakfasts which were very tasty (loved the pancakes and waffles but equally enjoyed the fruit) but I gave it on good authority that the lunches were also good. The refillable mugs were a great idea and there was a brilliant choice. Go Disney! How the process of Disney hotels works with magic bands for buying stuff, opening your door, booking fast passes, getting pictures is quite remarkable and the transportation system so smooth and quick. Never had to wait long for a bus and always got a space. We miss this place so much already. It was exhausting because of the parks but they were so enjoyable. Missing the Disney bubble where everything is magical but the memories will stay forever. We’ll be back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing resort and staff. Thank you Disney!!

Aug 23rd, 2019

We recently stayed at Disney’s Caribbean Beach resort for a family holiday. The staff were very friendly and helpful throughout our stay. We have two members of our party who are on a gluten free diet and the chefs in resort were fantastic. They explained what we could have and how they would prepare it. They made different things for us to what was on the menu if we asked. They made everything so easy and stress free. The rooms were clean and tidy and had everything we needed. We had maid service every day although sometimes they had to wait for us to leave as we overslept, but they were still very friendly and professional, saying hello anytime they saw us. We had a fantastic time here and will definitely be going back again soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Behind the glitz and glamour

Aug 22nd, 2019

Stayed at Caribbean Beach for two weeks at the start of August 2019 and found it to be a hugely mixed bag. Firstly all the staff were as you'd expect uber friendly although many of those on reception had no idea what they were talking about and constantly fed me contradictory information. The one bit of advice I would give is under no circumstances should you give your card details at the front desk, instead insist that you do everything by cash. I gave my card details over and was hit with holding charges of $200+ which I am still waiting to get back over a week after checking out despite being told that it would be returned within 5 working days. I have emailed finance and customer services teams at WDW to get this fixed but their silence is deafening. Right now I'd certainly be hesitant about visiting again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Getting Worse

Aug 21st, 2019

The bus system is crap. It is easier to take a cab, an Uber, or a Lyft. The food is on the poor side of mediocre. The rooms are dark with limited ability to brighten the space. They are also a bit dated. This is the third, and final time here. TRIPADVISOR.COM USER 

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