Dorint An der Kongresshalle Augsburg

Imhofstr. 12 | Augsburg 86159  [SEE MAP]Augsburg  [SEE ADDRESS]
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Courtesy of Dorint An der Kongresshalle Augsburg

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Guest Reviews

Tripadvisor Traveler Rating 4

Excellent views!

Jan 5th, 2020

Nice rooms, modern. Ours had a bath, everything was very clean and modern probably the best place to stay in Augsburg. It is within walking distance to the main city or the tram is also an option. The view from the balcony was stunning. We could see the whole city and the train station. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

We Always Come Back!

Dec 16th, 2019

We often come to Augsburg for business and the Dorint is our first choice of hotel. The staff speak very good english and are happy to assist with any queries. The building itself is very tall and can be seen from quite a distance with its distinctive radio mast! I would always recommend getting a high floor room as the views can be spectacular. On my most recent visit the Alps were visible in the distance. The only eye sore is the derelict looking building attached to the hotel car park but don't let this put you off. The balconies are large, with seats and a table. They aren't very private as there is no screen between you and your neighbour but this has never bothered me. The bar is nice with a good selection of drinks, again the staff are very friendly. Breakfast is always tasty, I like to have an omelette freshly cooked. We often need to request a late check out and this has never been refused. We'll be back again in the New Year! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Huge disappointment

Aug 6th, 2019

Very unpersonal check in. The lady at Reception did not even look at me nor greeted me when I joined my husband at the check in guest. No luggage service. We had to help ourselves for our heavy luggage with a trolley which we also had to return down to the lobby. Once already under the shower I unfortunately had to experience that the bathsoap dispenser was entirely empty. Once we reported at the Reception (same lady as for the check in) that our room was not only occupied by us but also by many flies, she was sorry but explained without any empathy that there were flies everywhere in the hotel and that they were aware of the problem!!! When we came back to the room after dinner at 11pm the flies were still there and preventing us from sleeping. We called Reception to complain once more and the Receptionist on duty (at least he was kind) proposed us to move us to another room but we did not want to risk the hassle of packing our luggage that late and risking to be annoyed by flies in another room... The service in this hotel needs certainly to be improved! I do not recommend it, you do not feel being welcomed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Hidden costs

Jul 31st, 2019

The room is OK: spacy and clean. The view (7th stock in our case) beautiful from one's balcony. We had some good food and drinks at the Biergarten in the small city parc nearby. It's called Parkgarten. What we didn't like was that the costs for breakfast (€20 p.p.) and for hotel parking (€18) were not shown in the offer via TripAdvisor. The costs for parking appeared first in the confirmation email. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Clean and convient

Jul 4th, 2019

Stayed here for two nights, location is a little out of town. Staff were very helpful and good selection at breakfast. Room was sufficient but pillows could of been better as they just vanished when you put your head on them TRIPADVISOR.COM USER 

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