DoubleTree Suites by Hilton Hotel Charlotte - Southpark

6300 Morrison Blvd | Charlotte, NC 28211-3511  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Kim is a true asset to the hotel

Sep 13th, 2020

Had a nice day with my sister in August. The pool is absolutely amazing and the rooms very clean. Had one issue, and Kim handled it immediately. She is a true asset to the hotel. Will definitely be back for another visit. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

We got the kids married!!!!

Aug 10th, 2020

We made this a combination staycation and base of operations when our kids got married. No restaurant or bar but there are enough places nearby. Room was clean, public areas looked nice. Now if we could get the other guests to follow the rules on masks.Front desk tried but you cant fix willful disregard for the rules. We'll be coming back for when do the real thing. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

First Time Stay/ Family Getaway

Aug 10th, 2020

I use to work at this location back when it was called SouthPark Suite Hotel. The hotel is beautiful and has been recently renovated. Thanks to Kim who worked this past weekend made our stay enjoyable. She gave me a warm welcome back which was a sweet gesture. The rooms are huge and I loved the kitchenette area. The beds were comfy. Bathrooms were a little small but we managed. The pool area was great. The only issue that I had was a sitting chair that desperately needed some attention due to a big stain that had a stench. Thanks to housekeeping for immediately removing the chair and replacing it with another one. Overall a Good Stay! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Restless Stay!!

Aug 2nd, 2020

Hotel is nicely renovated but the bathrooms continue to need work. When you go to flush it makes a loud sound waking you up right away. Also you can hear other people flushing. Tub was also dirty. Could not sleep at night. Loud music was being played next door, contacted front desk but nothing changed. This went on until 2:00 in the morning. Everyone pays to have a restful stay but it seems like the night manager did not care. We stayed here last year thinking things would be different. Management really seems not to care about the customer. I would consider other hotels prior to coming back here. I am loyal to Hilton but this hotel is not making you feel like they want you to stay with them. I would be willing to speak with management if asked. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Recently renovated and already trashed

Jul 24th, 2020

Recently rented 2 rooms for a night. We’ve stayed her many times and generally like the location. The rooms have been renovated but they cut corners like not replacing doors or fixing door frames. So our bathroom door didn’t shut due to loose a bad frame and hinges. The bathroom light shades were broken, bath fixtures cracked and generally looked run down even though it has just been renovated. They clearly cut corners. Only some light bulbs worked in the room including 2 out of 4 above the bathroom sink. Elevators are horrendously slow. You’ll wait for 10 mins sometimes. TRIPADVISOR.COM USER 

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