DoubleTree Suites by Hilton Phoenix

320 N 44th Street | Phoenix, AZ 85008-6501  [SEE MAP]Phoenix, AZ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Outstanding service and rooms

Jul 19th, 2019

Close to PHX Fabulous staff that care about the guests Newly renovated with lovely linens Very quiet hotel and quick ride in their own shuttle to airport Lots of room in suite Great pool area Very clean rooms TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A couple quirks, but a great property overall

Jul 14th, 2019

I have to say first of all, after spending a week at another Hilton property a couple miles away, the Doubletree was a huge upgrade, because of the much more decent and nicer area. I'll start with a couple quirks. One thing is....I really like the digital check in, but...........you miss things..........in this case, I needed to go to the front desk for a parking pass to put in my car. Maybe Hilton in the future could add something like an additional notes for those that check in on the mobile apps. Another note that they could have added this time for me would be "please note, our elevators are outside", because who would have ever thought that? So, the hotel has one elevator and it is outside. Then you have to walk to your room which faces outside and some of the rooms are quite a distance away. If you have mobility issues, you may want to take note of that. My room was super spacious, very clean and perfectly appointed. This was a short 10 hour stay for me, so I didn't really get to enjoy the full amenities. I did take the free shuttle to the Stockyards restaurant. I tipped the driver $5, and took an Uber back because it was quicker. The breakfast buffet was great. Fruits, yogurt, milk, scrambled eggs, breakfast meats and biscuits and gravy. The gravy could use some work, big flour lumps and too heavy on the cream. Once you make your flour roux, you can't go back and add more flour, or you get lumps. I would totally stay in the hotel again, it just may not be for everybody with the outside single elevator. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not ELDERLY Friendly

Jul 14th, 2019

Front Desk staff completely uncaring and disrespectful. Made reservation for my Grandmother who traveled to Phoenix to visit family and friends. As a HILTON DIAMOND member, total disregarded her needs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

When is breakfast served?!

Jul 14th, 2019

I stayed here for a night after a long flight, to relax before heading on to the Biltmore. After the flight I wanted to stretch my legs, so got the Sky Train to the 44th Street/Washington station on the Valley Metro Rail, and walked from there to the hotel - it wasn't a terribly pedestrian friendly route, but it was OK. Check-in was fine, and the suite good (albeit in a dark corner with a view of a concrete wall). Good sized living area and comfortable bed in the large bedroom. Clean, large shower in the bathroom. As I had a digital key I didn't get given any information about breakfast serving times, so the next morning I checked the in-room menu for breakfast serving time, and it said it finished at 11.00. The App also said that it finished at 11.00. I had some paperwork to do so went to breakfast at 9.30, only to be told that it was finished! I was given a token for a la carte dining, but had been looking forward to the buffet. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Convenient for airport travel

Jul 12th, 2019

I have stayed at this hotel for 20 years when I travel through Phoenix or am in Phoenix on business. The hotel has been updated on a regular basis, and one thing stays the same - the quality of service and the fantastic people who work there. Always my “go to” hotel in Phoenix. TRIPADVISOR.COM USER 

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