DoubleTree Suites by Hilton Phoenix

320 N 44th Street | Phoenix, AZ 85008-6501  [SEE MAP]Phoenix, AZ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Conference site - NICE

Feb 19th, 2020

My stay at the DoubleTree by Hilton/Phoenix was pleasant. The bed was very comfortable, the staff was friendly and accommodating. Overall a very good experience. Easy access from the airport with courtesy shuttle. I would recommend this to a friend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice place to stay

Feb 16th, 2020

Nice rooms, good hot breakfast with fresh fruit. They have a water station to fill up your reusable water bottles. It was fairly quiet, we could hear people walking outside as they were leaving in the morning. Being close to the airport, we did not hear any planes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Less than OK is not OK

Feb 11th, 2020

We arrived Friday night, and were awakened early Saturday by the blare of a FALSE fire alarm that went on for an hour. The suites have a sink, microwave and refrigerator, and cupboards with nothing in them except 2 glasses. We had to ask for cups in the bathroom. Apparently, the hotel has no bell staff. I called a half-hour early, requesting a bellman & trolley to help us to our car. The front desk was brusque, grunting monosyllables. I called again, 25 minutes later. She said she’d let housekeeping know. 10 minutes more, I let her know that no one had come, and asked her how she intended to resolve the situation. She appeared to be gobsmacked by the idea that a guest would actually ask her to think of a solution. This is the second recent stay at a Hilton where staff has not performed to expectations. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Dirty bathroom

Jan 31st, 2020

The bathroom shower was not cleaned and had soap scum on the floor. Didn’t notice till I got in. Very disappointed as I felt discussed when I finally did notice. Breakfast was marginal to say the least. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great accommodations, location, and service

Jan 28th, 2020

Located very conveniently to Sky Harbor Airport. The shuttle service to airport was very nice, the driver very helpful and friendly Service at the hotel was great. Would stay here again if in the area! TRIPADVISOR.COM USER 

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