DoubleTree by Hilton Atlanta - Buckhead

3342 Peachtree Road NE | Atlanta, GA 30326-1024  [SEE MAP]Atlanta, GA  [SEE ADDRESS]
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Courtesy of DoubleTree by Hilton Atlanta - Buckhead

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Guest Reviews

TripAdvisor Traveler Rating 2

The Homeless Hotel

Nov 15th, 2019

As a professional meeting planner, I have never encountered a homeless person in a hotel but this happened twice during my stay this week. While enjoying a night cap in the lobby bar paramedics took a homeless person from the lobby. Being first to the meeting room in the morning there was a homeless person sleeping in the meeting room. I immediately reported this and by the time I got back from breakfast he was gone. I really question guest safety with issues like this. Apparently there is no security or if there is they are not doing their job. On a plus side, I found the staff friendly and efficient. The sleeping rooms were nice and comfortable. With this being said, I will find a different hotel in the area for my meetings. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Conference hotel and really clean and comfortable

Nov 13th, 2019

Clean, modern appointments, covered all bases in urban setting. Location dense and convenient to many things. Had nice kiosk shop for food and things, took delivery of package at front desk. Hotel has high parking rates but our conference obtained a better rate. Good internet for Hilton members. Staff really great universally; willing to help and solve issues. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Officially Done With This Hotel

Nov 3rd, 2019

I've stayed at this hotel probably more than any other in Atlanta going back to when it was the Double Tree. I've tried to stay loyal and overlook the discrepancies on each visit but I've had it (fell free to read my other reviews). This time the total lack of housekeeping was the last straw for me. The bathroom was totally ignored by the housekeeping staff. Pubic hair on the floor and towels and urine stains and droplets around the toilet. Spot cleaning a hotel room shouldn't be an option. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

IRRITATED THAT YOU TOOK MY MONEY AND DID NOT PROVIDE GOOD SERVICE

Nov 1st, 2019

My first room did not have working AC and the floors were extremely wet like the carpet had just been shampooed. (staff assured that they had not, so that is completely disgusting) We were sooooooooooooooooooooooo hot during the night, the second room had no working toilet and I had to hold it allllll night because I am too afraid to walk around the hotel in the middle of the night. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel - difficult to park near hotel for a reasonable price

Nov 1st, 2019

Nice, clean hotel. Police officer in lobby - so it's one of the areas of Buckhead where crime can be an issue. Parking is very expensive so you may want to consider another nearby property where you can have access to reasonable parking fees. TRIPADVISOR.COM USER 

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