DoubleTree by Hilton Cleveland East Beachwood

3663 Park East Dr | Beachwood, OH 44122-4315  [SEE MAP]Beachwood, OH  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Leslie is the best!

Jul 17th, 2020

Leslie is the best desk clerk I’ve ever met at a hotel. Room was okay, breakfast was good, no complains, but the most superior part was Leslie. She made this the best hotel stay I’ve ever had. I was expecting the usual detached clerk but she always asked about our days and made sure we had a great stay TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing Service

Jul 17th, 2020

I was greeted by the amazing woman Leslie and instantly felt at home here! The rooms were especially clean and the bed had a plethora of comfortable pillows! The managers here were so kind to accommodate my companies group coming in during this pandemic. Not only did they provide us breakfast in a private ballroom and ensure we were socially distanced, but also helped with transportation. Everybody here feels like friend. I am looking forward to coming back and seeing everyone again! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best staff

Mar 13th, 2020

Great staff at this location the creat the atmosphere at the hotel and every person I deal with here is superbly great and beyond hospitable. This location by far has the best staff I have come across throughout I years. I travel for a living and i went to school for hotel resort tourism management although i changed careers i am blown away by the great attitudes friendly and knowledgeable staff here that exemplify the outstanding values that the industry should be ment to represent many a property could learn from these fine young ladies and gentlemen here at this fine establishment thankyou all TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

nice place to stay, dine, and relax

Mar 2nd, 2020

Rooms where spacious.The executive rooms have microwaves and refrigerators. Comfortable and clean. Needs updating. Breakfast was a not much to write about, food was cold the omelet maker was not at her station, had to wait. Breakfast was included with our room. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great Service

Feb 27th, 2020

Great service at this property. Employees and staff are attentive to you as a guest. I particularly enjoy breakfast in the morning at The Sanctuary, the hotel restaurant. Food and servers are friendly and cheerful. Convenient location too. TRIPADVISOR.COM USER 

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