DoubleTree by Hilton Colorado Springs

1775 E Cheyenne Mountain Blvd | Colorado Springs, CO 80906-4030  [SEE MAP]Colorado Springs, CO  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Great first experience at DoubleTree

Dec 28th, 2020

As a Hilton employee, was very pleased with staff and hotel! Room was beautiful with an unexpected balcony and very spacious. Loved the property, beautiful, elegant, and clean. Would love to come back during warmer months to utilize pool and courtyard area. Had a great talk about beer and hotel occupancy with the bartender on the evening of December 6th. The morning experience was especially great with a Starbucks coffee and meeting, Maria, the chef! I hope it gets back to her that we thought her breakfast burrito recipe was amazing and really appreciated her hospitality as well as everyone there we encountered. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Felt at home.

Dec 4th, 2020

From checking the staff has been excellent. Each team member had nothing but good reviews of accommodation and staff. Jasmaine went the extra mile to make sure our stay was pleasant. She made sure all our needs were met and no matter how much was asked of her got it done with a smile. Would recommend hotel for anyone visiting Colorado Springs. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Cozy, kind and accommodating....

Nov 8th, 2020

We were originally at a different hotel nearby, but for a second night stayed decided to come to this Doubletree. Very wise choice! Everyone from the front desk staff to security to the people in the café were incredibly friendly and accommodating. The remodeling they’ve done here is absolutely beautiful and the rooms are still very reasonably priced. Even with Covid they are still offering hot breakfast, which was wonderful! Double tree and Embassy suites have always had a top notch breakfast, and I wondered what it would be like under a different circumstance, but they did not leave her on quality at all! Just having a mother-daughter weekend and it couldn’t have ended better with our stay here. The pool was great (warm) even though the hot tub is not open I still went in the pool with my daughter- which I usually don’t do unless there’s a hot tub because I tend to get cold very fast. They have a limited number of people allowed, but they’re not doing reservations or any goofy stuff like that that other hotels are doing. It felt very inviting and again just a really great stay. The lady at the café even added a splash of peppermint to my daughters coffee and she heard her saying she wanted peppermint. Those little things go so far this day and age and good customer service seems to be few and far between. From my 8-year-old daughter... We had a beautiful view we got to see the pool which helped us, and we got to see a pretty you a place to sit and it was just a very very beautiful stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great Stay

Oct 29th, 2020

We arrived at this hotel around midnight without a reservation. My priorities given the Covid situation was for a clean hotel and room. The lobby and check in area were very clean as was my room. Hand sanitizers were not as plentiful as I would have liked but we brought our own anyway, Breakfast choice was decent although some of the food was cold, Staff was friendly and helpful but not very knowledgable about the local area. Overall, an excellent stay and would definitely return, TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Absolutely disgusting place to stay

Oct 13th, 2020

Stayed Sun, Oct 11, 2020. room 179. Noticable amounts of semen on several places of the bedskirt. Old urine on the toilet seat. Dried boogers on the shower walls. Unvaccumed weed on the floor. Cig butts on the patio. Hairs everywhere & many other things. The food in the restaurant tasted sour. Management was unhelpful did not seem to care about the concerns. Came across like these issues are a regular thing and brushed under the rug due to the location TRIPADVISOR.COM USER 

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