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at the DoubleTree by Hilton Hotel Fresno Convention Center
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Dec 8th, 2020
I just stayed one night while in town on business. The front desk personnel was super friendly and very helpful. The hotel was fully operational (limited). The fitness center was open, but only two guests at a time. But, it was open. The restaurant was also open. They offered their entire menu which was nice. The bed and pillows were very comfortable. The heat and air both worked perfectly. No complaints; a great stay. I highly recommend this hotel. TRIPADVISOR.COM USER
Don’t walk out at night
Oct 15th, 2020
Nice hotel on the inside. Friendly helpful staff. Outdoor pool bottom was green with algae. Lot of bums and homeless around hotel and kind of scary at night. Don’t walk down the streets alone. Security guard was out walking around the parking lot at night and shining a light around cars. Probably not the best area to stay unless you are doing business close by. Other hassles with breakfast and dining with the covid protections going on still. Ahhhhhh TRIPADVISOR.COM USER
Aug 24th, 2020
The good: hotel was actually offering breakfast The bad: service was terrible. I am a Diamond yet I was not given any sort of upgrade, despite the hotel being nearly empty. I even saw many of the suites with "CleanStay" stickers on them, indicating they were all empty. Why no upgrade? Our room, despite having a CleanStay sticker on it, was disgusting. Pee on the toilet seat, stains on towels. Fortunately we were given a new room, but no other compensation was given. Whoever was working breakfast was extremely rude. She said only one person was allowed breakfast, but I corrected her that Diamond's get two breakfasts, and that two people were on our reservation. Her overall attitude was terrible, not a good way to treat your most loyal guests!!!! TRIPADVISOR.COM USER
TV Shoot in Fresno
Jun 23rd, 2020
My favorite business hotel is back once again to superb service. Denise at the front desk is the absolute best. She exemplifies what customer service is all about. She acknowledged that I am a regular and upgraded me to a suite. The only place to stay in Fresno! TRIPADVISOR.COM USER
Best place in Fres-yes
Mar 5th, 2020
We stayed here just for one night and their room was awesome. Clean, great service, the only downside was the hardwood, or maybe they were vinyl, floors because you could hear a bit of noise from upstairs. Other than that great place! TRIPADVISOR.COM USER
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