DoubleTree by Hilton Hotel Bristol - Cadbury House

Cadbury House Frost Hill | Congresbury, England BS49 5AD  [SEE MAP]Congresbury, England  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Peaceful and beautiful

Jul 15th, 2019

Professional, friendly welcome. Room was well appointed and very comfortable. Peaceful and with lots of extra nice touches: flannels, shampoo, shower gel, biscuits, etc as well as iron and ironing board. Plenty of space. Couple of minor issues with room but nothing too detracting. Grounds were beautiful and the outdoor games made for a fun evening. Couple of staff seemed disinterested and more interested in organising their social lives. Special mention to Angie, a waitress we met for breakfast. The most friendly and professional service we encountered throughout our time. If everybody was like her, this would be an even more extraordinary place to stay. Evening meal in Marco Pierre Whites was sublime. Thank you for your hospitality. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect for relaxing

Jul 14th, 2019

The grounds and leisure facilities are just lovely. Setcin the countryside overlooking the Bristol Channel, this is just perfect for a relaxing break. The staff were attentive, room was clean, and the bed comfortable. We enjoyed the food in the MPW restaurant and spent hours enjoying the spa facilities and outside hot tub and sun beads. The only slight let down was the breakfast: sausages / bacon overcooked, and no fried eggs. Usually the Hilton breakfast is top notch, so perhaps we caught an off day. All in all very enjoyable and good value. Many thanks to all the staff and management! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wow

Jul 13th, 2019

We stayed here in April 2019 and wow this is a beautiful hotel within amazing grounds. The Marco Pierre restaurants food was amazing. Would highly recommend and defo come back again...loving the hot cookie on arrival TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Amazing staff - but not enough space to put your belongings

Jul 10th, 2019

The restaurant and housekeeping staff were excellent: polite and unfailingly helpful. Good range of buffet breakfasts. Not able to get a real afternoon tea in the lounge - when I asked for either cakes or biscuits, I was told there were none available. Lovely grounds which are kept in excellent order. On the negative side - not a single drawer in the room either as a free-standing chest or within a bedside table. Really not good enough for anyone staying over a week. Also, despite booking for a fortnight - the original room was very small with a tiny window. After requesting a new room, I was moved to one with better natural light. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Great looking hotel in nice location

Jul 8th, 2019

Hotel let down by niggling issues, wet carpet, non working safe, and key card access issues. Managed to get a couple of drinks in compensation. Went for a meal at Marco Pierre White Steakhouse and they had run out of ribeye and t bone! TRIPADVISOR.COM USER 

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