DoubleTree by Hilton Hotel Charlotte

895 W Trade St | Charlotte, NC 28202-1122  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Exceptional Service!

May 15th, 2019

Great property in a fantastic location, close to everything. Superior service! Everyone was super efficient, friendly, and went the extra mile to make my stay absolutely wonderful and carefree. They even texted me during my stay, checking to see how things are going, if I needed anything etc. Exceptional hotel and service! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I thought I had seen the best... until I stayed here

May 12th, 2019

We came to visit my daughter in the adjoining college. We requested a very early check in, and was able to get this without a second thought. The rooms are comfortably adorned. Beds and pillows are super comfortable. Thank you for the cookies on check in. After a multiple hour drive with the kids, this cheers everyone up immediately. Breakfast was good and standard fare for a Hilton hotel. Having a nice facility is only one part of the equation: the staff can make or break a stay. In our case, it was definitely a make. The staff in both the hotel restaurant and the hotel proper made this an incredible stay: absolutely courteous, a pleasure to talk with. I even got a text later to check in on us, how our stay was going. I actually appreciate that, it works to communicate in a way I like, low key, not intrusive, but a genuine concern. We enjoyed this vacation, and the DoubleTree has convinced me that we will be back, as my daughter has three more years at the college. Thanks! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great inn centrally located

May 11th, 2019

This in is older but very well-maintained. The staff is cordial and helpful in anyway. I highly recommend this centrally located hotel in the downtown business travelers. The rooms are very well appointed and clean. I would recommend this hotel to anyone traveling in the greater Charlotte area. I look forward to staying in this hotel again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Total Hospitality - Staff was amazing!

May 5th, 2019

We had a marvelous five day stay at this location. The rooms were clean with comfortable beds, the location was convenient to many Charlotte locations (via walking or scooter) and the "Treat Yourself" level was enjoyed when we needed late night snacks. The strongest attribute of this location was the personnel working there - Larissa at the front desk called us by name, recognized us each day and made use feel so welcomed! This goes a LONG way in this day and age! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

HAPPY EXPERIENCE

May 5th, 2019

Could not have been better. All my family together for a wedding in Charlotte. The Doubletree was a warm and friendly place to stay. Rate was very reasonable for the location and the staff was amazing. TRIPADVISOR.COM USER