DoubleTree by Hilton Hotel Hartford - Bradley Airport

16 Ella T. Grasso Turnpike | Windsor Locks, CT 06096-1015  [SEE MAP]Windsor Locks, CT  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Nice stay!

Jan 21st, 2020

I stayed here one night and enjoyed every minute of it. Smooth check in with a warm cookie. Clean room with a safe in it. Gym was nice. And beds and pillows are comfy. What more could you ask for?! Oh...and the free airport shuttle and free newspapers are a nice touch! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Worst experience ever

Jan 3rd, 2020

Very disappointed that I am forced like a child to obey my parents rules rules for temperature controls. I pay a fair price to stay at Hilton resorts / hotels to be unable to make the room comfortable to sleep!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good room; no breakfast

Jan 2nd, 2020

The airport shuttle was very helpful. The staff was nice. Good morning newspapers. Comfortable rooms. The big issue was the expensive buffet you had to pay as a captive audience (compared to other area hotels). This room cost a bit more than the rest in the area, and then you have to pay $13 plus tip for breakfast on top of that. Or you could get a shuttle ride to McDonalds down the street. Your call. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Poor service

Dec 28th, 2019

Overall, we encountered a rude and disinterested staff. Front desk and house keeping were not into the whole “hospitality” thing. From check in to check out we were treated like we were intruding on them. The young woman behind the front desk had a five minute conversation with her friend about their nails while guests were waiting to check in. We will not return TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointment for a Doublletree

Dec 28th, 2019

We stayed three nights thinking it would be handy for a morning flight out of Bradley Airport but we were sadly disappointed with the hotel. It needs a major sprucing up. Elevator was under maintenance the three days we were there so everyone had to wait for the one working elevator. Breakfast was NOT good. Fruits seemed to have been canned and the breakfast area a little understaffed. We always enjoy Hilton property breakfasts but not so here. We will be picking another Hilton property on our next visit. Not sure what was happenning with the pool but it turned our silver rings black. We did not notice any ill effects ourselves. TRIPADVISOR.COM USER 

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