DoubleTree by Hilton Hotel London - Chelsea

Imperial Rd | London, ENG SW6 2GA  [SEE MAP]London, ENG  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Clean, safe and friendly

Oct 12th, 2020

Myself and my sister booked into this hotel for 3 nights after being badly let down by an Airbnb rental. We were upgraded to a room with 2 double beds for the same price as a smaller room which was a nice touch. The hotel was extremely Covid safe with staff getting temperature checked, rooms sealed after cleaning, hand sanitizers everywhere. The room was very clean and spacious and had a great view over Chelsea and Fulham. We opted for breakfast one day which was a limited buffet and then a choice of cooked food for £10 which was reasonable - not the greatest breakfast but convenient. Thank you to Shareen (sorry if I’ve got that wrong!) for checking us in and for being so friendly and accommodating. Rooms are not cleaned but no problem to get extra milk, toiletries etc as needed. The location is ok but not many good restaurants within an easy walking distance - a mile will take you into Fulham near Parsons Green where there is a great choice of eateries. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

1st time since the pandemic

Jul 21st, 2020

I was naturally worried about my first hotel stay since the epidemic started but I needn't have been. The staff were friendly, welcoming and patient. The room was spotless and there were plenty of sanitisation stations around the hotel. Deifnately don't be afraid to book.. they've got everything covered!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Substandard

Mar 16th, 2020

I was dissapointed by the old rooms with old carpets. The bathrooms also had a dull smell to them. The rooms were a decent size and reception was friendly. Also warm cookie on arrival.I had been upgraded to the 6th floor, highest floor. But I could hear the rain and wind over the ceiling. So I asked to be moved again to the standard room I paid for. Was really hard to get there by underground as well. Will not be returning. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Wonderful stay!

Mar 9th, 2020

We stayed at DoubleTree Chelsea for 4 days and it was wonderful! The staff were amazing from Darren the manager, to Marin (front desk), Fortuna (breakfast & coffee shop) and Thais (also at breakfast). The location was great and convenient to go anywhere in London using public transportation. Will definitely be back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

DT Review

Mar 9th, 2020

Lovely staff and cookies on arrival. The restaurant is very good! The rooms are OK. Metro and bus are on a walking distance and the neighborhood is very pleasant. Shops are near by, Tesco express is just across the street. TRIPADVISOR.COM USER 

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