DoubleTree by Hilton Hotel San Diego - Mission Valley

7450 Hazard Center Dr | San Diego, CA 92108-4539  [SEE MAP]San Diego, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

My stay

Jul 18th, 2019

Nice place. Great location. Movie theater close by as well as restaurants. Indoor and outdoor pool both nice as well as nice gym. I would definitely recommend staying here to anyone visiting San Diego TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

San Diego.

Jul 15th, 2019

Pillows were terrible. 8 inches thick - unable to sleep. Prices in bar were very high. Ridiculous. Breakfast buffet was cold. Meeting room was fine. Pool was unavailable for the final 2 days of our 3 day trip. We will not utilize this hotel again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

There is no way that this is a newly renovated hotel.

Jul 14th, 2019

We visit San Diego at least twice a year as we have family here. We’ve stayed here several times over the last two years and each time it gets worse. We are officially never staying here again. Our major complaint was that the air conditioner thermostat said it was 68 degrees in our room but it was blowing hot air. When my husband tried to adjust the setting the whole thing shut off. We woke up sweating in the middle of the night. We let the desk know and received a text the next day that it had been fixed but addressed my husband by the wrong name and the AC was still malfunctioning. We’re not sure they checked the right room. We came back to our room the second day and found black, stuff dried in the sink after the maid had cleaned our room. Also, the water coming out of the tap smells foul. There was what looked like a burn mark on the carpet outside our room when we arrived. The bed side table lamps wouldn’t work. We figured out that the electrical plug strip under the bed was shut off, so we turned it on. However, later when we tried to use the iron, it tripped the switch again. A puddle of water under the bathroom sink developed and the tub drained so slowly that we ended up standing in water while we showered. We were finally given a new room on the third day and refunded the parking fee for our entire stay. The new room was acceptable except for crooked and dented lamp shades. The absolute final straw was that there was a massive party at the pool for the entire four days of our stay celebrating Gay Pride Week. Absolutely no judgement on that, however we were never told that the pool would be unavailable to guests and we later learned from the hotel’s Facebook page that tickets were sold to people who were not guests. There were a lot of people outside waiting for rides and were loud enough to be heard from our first room on the fifth floor with the window shut. Thank God neither room overlooked the pool as the music coming out of the giant speakers was LOUD. If you are going to host a party that big then it is your responsibility to let your guests know ahead of time that one of your major amenities will be unavailable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

A very average room for a lot of money.

Jul 14th, 2019

For the cost of the room, I expected a lot more than this room provided. I have had better, more luxurious stays at the Best Western or Holiday Inn. The walls were thin enough to hear normal conversations from the adjacent rooms. Nothing was complementary. Parking on site was $30 per day and was was not even mentioned until I was checking in. There was no value for the price paid here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Group Stay

Jul 9th, 2019

Location was great. Could have provided a bit more discount and services since with large group. Rooms should have had refrigerators and microwaves in them at no additional cost since with group. Food was good, but breakfast was expensive and should have been included in rate. TRIPADVISOR.COM USER 

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