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at the DoubleTree by Hilton Istanbul - Moda
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Sep 7th, 2020
This very modern hotel was super comfortable with a helpful staff. The software on the business lounge though were very dated and needed upgrading though. The hotel is next to a huge, vibrant restaurant and cafe area. TRIPADVISOR.COM USER
HORRIBLE STAFF- MISLEADING HOTEL NAME- DO NOT BOOK YOUR STAY HERE
Mar 5th, 2020
I have read through a couple reviews on tripadvisor and on google after having a bad experience at the hotel. I have to agree with some of the reviews I have read. The staff is very defensive when they know they are wrong. I have traveled alot and have stayed hilton hotels throughout the world- never had a bad experience until I stayed at DOUBLE TREE MODA. I have never met such a unprofessional. We chose to call corporate to complain about the horrific experience- (Our first time calling corporate EVER.) When corporate spoke with the staff at the hotel- they chose to lie about things found in our rooms. I have pictures of the flies in our cup during the morning buffet, I have pictures of the dirty towels they brought us. I also have a video of the Housekeeping Manager "DILEK" verbally assaulting my sister in law and mocking my mother not knowing we understood turkish. The list can go on. In conclusion, the staff is unprofessional, fabricators, and if you plan to enjoy your trip do not book at DOUBLE TREE MODA. This is not a five star hotel. I would advise you to stay at Wyndham Grand Kalamis or Sofitel Taksim. Wonderful hotels. TRIPADVISOR.COM USER
Mar 4th, 2020
is unfortunate that this hotel is even called Double Tree (Hilton). The most unprofessional staff. During our stay Housekeeping staff invaded our privacy. Staff was also mocking us not knowing we understood Turkish. Definitely not Hilton quality TRIPADVISOR.COM USER
Perfection at the heart of the continents
Mar 3rd, 2020
Truly amazing experience, best view from 9.floor corner room. U can enjoy historic view while relaxing in hottub. View the sunrise over the sea and have Turkish continental breakfast at it's best taste. TRIPADVISOR.COM USER
Feb 23rd, 2020
We come to Istanbul every 2 months and always stay at Wyndham grand Kalamis, however we thought we would try Hilton moda this time. Definitely regret the choice we made. Rooms are tiny and very claustrophobic, the tv is at the end of the bed foot which is very uncomfortable to watch. We paid for a sea view room which was ok but the huge metal pipes ruined the view. At breakfast the service was terrible, tables were dirty, plates were left on our table, cutlery was dirty, staff looked miserable. Would we come back and stay here again? NO!!! The only positive is the location. Hilton you have disappointed us!! TRIPADVISOR.COM USER
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