DoubleTree by Hilton San Juan

105 Ave De Diego Ocean Park Beach | San Juan 00911-3529  [SEE MAP]San Juan  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Perfection!

Aug 19th, 2019

This doubletree was the perfect location, they take you to the beach and pick you up (not even 5 mins).The rooms were nice and comfortable. The staff was wonderful, and happy to be there. They of course have those fresh baked cookies! Old San Juan was maybe 15-20 min Uber ride. Tons of markets, gas stations and restaurants nearby in walking distance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding Quality and Service

Aug 17th, 2019

Doubletree by Hilton was a very choice of hotels. the hotel staff was friendly and attentive. We arrived early in the morning and we were allowed to check into our room and get the much needed rest we needed. On departure day we had a late flight and we were given a 2:00 pm check out time. The room was extremely nice and clean. The whole experience was great. Friendly, courteous and helpful staff along with quality rooms, you can not go wrong with this hotel. I would highly recommend to everyone going to San Juan, Puerto Rico. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceptional Service and Amenities

Aug 17th, 2019

I fly to San Juan nearly monthly and always choose DT. The hotel is spotless; the fitness center is always clean and functioning; the food is great, and the staff are very welcoming. The rooms are very modern. I never hear my neighbors. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Service and convenient location

Aug 13th, 2019

I recently stayed for 10 days for a business trip. I was organizing a series of educational workshops and after considering various options and speaking to Lorena from Banquets, I decided to go with the Doubletree at San Juan. Not only was the attention great prior to and during our stay, but the location is quite convenient. There’s a supermarket right across the street and several restaurants and drug stores walking distance. Facilities and rooms are well kept. Beds are very comfortable and the room very well thought and equipped. What I appreciated the most was all the attention and kindness of the staff. Everyone was very attentive and helpful. Lorena and Arelis from the Banquets Department were very friendly and kind and provided an amazing service. I highly recommend the San Juan Doubletree. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly staff

Aug 11th, 2019

We were part of a large group and they were able to accommodate us. The lobby is really nice, plenty of places to sit. The front desk staff are wonderful and really helpful. The chocolate chip cookies are a nice touch. Our room was nice and very clean. My only complaint is that the shower door is awkward and does not keep the water in. When we took a shower, it leaked out onto the bathroom floor and made a huge mess. We had a queen bed plus a Murphy bed. The queen bed was nice and the friends that we shared the room with slept well, I had the Murphy bed, which slept terrible, the mattress was too thin. The pool area is nicely landscaped with lots of tables and chair to sit and relax at. The hot tub was really nice. There is a Super Max grocery store across the road, which was great to go and grab a quick sandwich. We had a great stay. TRIPADVISOR.COM USER 

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