DoubleTree by Hilton Savannah Historic District

411 West Bay Street | Savannah, GA 31401-1114  [SEE MAP]Savannah, GA  [SEE ADDRESS]
Credit

Courtesy of DoubleTree by Hilton Savannah Historic District

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at the DoubleTree by Hilton Savannah Historic District

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Guest Reviews

TripAdvisor Traveler Rating 5

Great hotel in a great location

Jul 20th, 2019

Really enjoyed our stay at this Doubletree is Savannah. Walking distance to everything in the historic downtown. Clean and modern decor. Friendly check-in staff. Would definitely stay here again on a future visit to Savannah. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not what I expected

Jul 19th, 2019

I stayed at this hotel on July 16, 2019. We, initially, felt fortunate that on short notice we were able to get "the last room in the hotel" upon calling the hotel. Our first impressions were great - able to park our car with valet at noon, the bell desk would take our bags and would put them in the room when it comes available.....this is where the good times ended. 1. The front desk was supposed to call/text me when the room was ready (one presumed some time before the standard 4:00 check in.......i didn't get a call until after 4:30. O.k......no big deal, one strike 2. When we go to check in - the bags have not been brought to the room - front desk tells us they will bring them right up (this is at ~5:35pm.) 3. 6:30 - no bags, so i go to the front desk to remind them - and I am assured 'Oh, we just got slammed - i will tell them to bring them right up 4. 7:30 - still no bags. I have to go back to the front desk and ask for them again - this time asking if I can just go get them and carry them up to the room myself (which is what happens). So, i essentially paid someone $20 to put my bags in a room so that i can carry them myself later. 5. Come bedtime - the blinds in the room do not close completely - thus light from the street make the room brighter than is ideal to sleep. 6. The room was LOUD from street noise - so much so that the hotel leaves earplugs for us on the desk (bad sign). So - bad experience to say the least. I expected MUCH more from a DoubleTree. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hotel

Jul 19th, 2019

First Class Hotel. Hotel was spotless. Our room was very clean. Beds like sleeping on a cloud. Hotel staff, was very friendly. Our wish was their command. Food in hotel was superb. All attractions were within walking distance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Southern Hospitality is Alive at DoubleTree!

Jul 18th, 2019

The Doubletree is our home in Savannah. We love it because it is in the Historic District within walking distance of most of the attractions, because the rooms are large and the bathrooms have replaced tubs with walk in showers, but I guess a lot of hotels can claim that. What makes the DoubleTree different is the people. These folks go out of their way on a daily basis to make your stay memorable. Walk out to the valet area and ask if a shop is within walking distance and Keith and Brett will whip out a map, show you where the shop is and advise you on the best way to walk to stay in the shade and when you return, they have an ice cold bottle of water ready to refresh you, no charge, all part of the service! My husband says they are lightning fast retrieving his car as he heads out to work too. All the front desk people are super nice but my personal favorite is the hard working Ronica. She seems to always be there with a smile and a helpful suggestion, not to mention a chocolate chip cookie. I highly recommend this Hotel as your Savannah home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Valet

Jul 17th, 2019

Wesley was a great Valet professional. He was very helpful and pleasant. He made sure our luggage was secure from check in to check out. Excellent service! Wesley also was very informative and helped us get around the city. TRIPADVISOR.COM USER 

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