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at the DoubleTree by Hilton Hotel Metropolitan - New York City
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Aug 8th, 2020
Checked into this hotel after along journey, both me and my daughter very tired. Checked in at the desk, with paperwork from love holidays stating that our room had been booked and paid for, the man on reception then charged me $700. Saying I what I didn’t spend would be refunded. Arrived home waiting for refund never came spoke to the hotel who have informed me that no refund would be sent as the room was not paid for, very unhelpful, as are Love Holidays, never going here again or using Love Holidays, absolutely disgusted the way I have been treated, doubletree Hilton didn’t want to know. TRIPADVISOR.COM USER
Apr 20th, 2020
This hotel was in an amazing location, within walking distance of everywhere. Not far at from times square. The room was clean and quiet spacious, as was the bathroom. I would stay here again. Good value for money. TRIPADVISOR.COM USER
Apr 12th, 2020
We had a wonderful time and the staff were very friendly and professional.we stayed for a week and we go in August 2020 for almost 2 weeks. They looked after us and they provided advise how To get the places we wanted to visit. TRIPADVISOR.COM USER
Love the great service at this hotel
Apr 6th, 2020
Dollar for Dollar, this hotel packs a punch! The front desk really tries to take care of customers. A very special shout out to Bolivar in the restaurant for breakfast. What a warm, friendly, and welcoming guy! TRIPADVISOR.COM USER
Apr 2nd, 2020
Hotel fantastic. Room lovely. Very central great for getting about and exploring New York. Staff friendly. Room very clean. New york itself was fantastic. Very long days walking which is the best way to see everything. Some eating places quite pricey but we didnt let it put us off. Its what you would expect in a city. Cant wait to visit again very soon TRIPADVISOR.COM USER
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