Doubletree by Hilton Hotel Jacksonville Airport

2101 Dixie Clipper Dr | Jacksonville, FL  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

One night stopover at the Doubletree Jacksonville Airport

Jan 23rd, 2020

Our stay was for one night only. The room was clean, quiet and comfortable. The free shuttle from the airport was welcome and the driver very helpful and obliging. With arriving late in the evening we were pleased to find the restaurant was open and our light supper was very tasty, with excellent service from the waitress. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location

Jan 6th, 2020

Great location, nice room with sitting area. Clean and quite. Restaurant not great for dinner. Bar food might have been better. Provide free shuttle to local restaurants is a plus. Friendly staff. Would go back TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Needs improvement

Jan 5th, 2020

I usually stay in cheaper hotels. I splurged and I am not impressed. The door in batroom is to close to toilet and the walls are thin.. noise neighbors in hotel. Bed was really firm didnt keep well. Everytime some one opened a door in hallway it echoes in the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Traveling

Jan 2nd, 2020

Small room by loud ice machine. Have stayed here before and had a spacious nice room.... this time not that way. Wasn't bad enough to complain but not good enough to definitely return. Staff friendly. Bar food excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average stay

Jan 2nd, 2020

Right away I was disappointed because the reservation people stated our room would be joining rooms which was a requirement as my toddlers would be going to sleep before we did. Initially I was frustrated but the check in staff accommodate us by giving is rooms right next to each other for an increased price. The rooms were typical hotel rooms. Very clean and organized. The room service was 80 dollars for two pizzas a sandwich and kids mac and cheese. The pizzas were AWFUL. However, the fries were good everything was generally Luke warm. The water was stinky almost smelled close to sewage. In addition the ice room was overwhelmingly stinky with that strange water smell. All these little things led to frustration and inconvenience. It's two redeeming qualities were the proximity to the airport and the accommodating staff. All of the amenities led to a forgettable experience. A few tweaks and the experience could be much much better. TRIPADVISOR.COM USER 

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