Downtown Value Inn

415 Sw Montgomery St | Portland, OR 97201-5518  [SEE MAP]Portland, OR  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Decent room, dissapointing service

Jul 21st, 2019

Called an hour prior to arrival to confirm a room was available, being sure to confirm the price for a room with 2 seperate beds, as i did not wish to sleep next to my sister... Arrive and am given a key to a King bed room (very nice I might add). However, dissapointed I return to reception and refer to our prior phone conversation confirming the price and room that was agreed to on the phone. They try to deny that this was said (after telling me earlier that they can't remember my call?) to which my sister aids my case confirming what she heard on our phone call. They then tell me that another room will cost $20 more, which i politely decline and refer again to our phone call. She then tells me that this room is not available - which makes no sense whatsoever, as she just offered me the exact room we agreed upon (2 queen beds) for an additional price? I raise this point to which a counter offer of $10 is made - which i find very unprofessional (haggling with customers about a previously agreed upon price?) Reluctant to argue further or search for another room I begrudgingly accept the additional fee, being sure to let them know that this will be published online. Besides this - the room was OK (Aircon nice and cold) however the bathroom towel rack fell on the floor upon removing a towel? definitely needed fixing and was potentially dangerous, especially for a smaller child - Fix room 41 if you read this guys! All in all, I got a nice sleep in a decent bed, a good location, nice aircon, poor customer service and OK room. No wifi provided? not sure what happened there. TLDR: price provided via phone (1 hr prior) is changed upon checkin, haggled with for an extra $20 and told I should have booked in advance? Dodgy Bathroom Towel rack but nice cold aircon & bed and OK shower. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great location

Jul 8th, 2019

The best thing about the Downtown Value Inn (DVI) is its location in the heart of downtown Portland. It is a convenient distance from Tom McCall Waterfront Park, where I attend the Waterfront Blues Festival each July, It is next to Portland State University and within walking distance of the Portland State and the Old Town Saturday markets and numerous eateries. Second, the price is very reasonable in the context of Portland during vacation season. The elite hotels like the Marriott charge outrageous prices and even the mid range hostelries charge well over $100 per night (my rate through Hotels.com was slightly under $100, not including tax). The DVI is no frills and it has its flaws. In room amenities include a refrigerator and microwave but no coffee maker. My room (#33) had no place to hang clothes. Apparently, there used be a rack, but it was removed to accommodate a large flat screen TV (as an aside, there was a good mix of channels available). There is plenty of wall space available to install another rack. I had trouble connecting to the Internet; however, the desk clerk was very helpful in getting me connected and it functioned well thereafter. The bed was comfortable. While it took a long while for hot water to reach the shower, it did finally arrive. Parking is free and 1st come, 1st served, as there are not enough spaces for all the rooms. Most of the other hotels and motels either don't have parking or they charge for it. The only negative about the subterranean parking is that the spaces are very narrow and are bounded by wide concrete pillars, and it is very tricky maneuvering a vehicle into place. I was barely able to squeeze my mid size car into place without scraping against concrete. However, it was free and I walked everywhere during my 5 night stay (i.e., didn't have to go in and out and worry about not having a space).. So bottom line, DVI met my needs and I have already reserved a room for next July. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A good value

Mar 23rd, 2019

I did not know what to expect, arriving in Portland on a budget, having booked a room based primarily on cost and proximity to my conference, whose fancy high-rise hotels I could not afford. The staff was helpful and attentive, the room clean, the bed comfortable, and everything worked: TV, shower, WiFi, air conditioning. The towels were better quality than many I have had to use at well known franchises. The room had a microwave and refrigerator I did not use, but missing a coffee-maker I would have made use of had they provided it. It is right next to the Portland State campus, the MAX train lets you off at the corner, there are coffee and food vendors just across the street, so everything is very convenient. The only bad thing I can say is, if they had an elevator I did not see it. I had to walk to my floor up the stairs, and although the desk clerk offered to carry my suitcase, I was more fit to do so than she was. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Convenient to Streetcar, light rail, and performing arts venues

Feb 25th, 2019

This is possibly the last motel in downtown, and judging from a big new building across 5th Avenue and more construction underway, it might not last long. The building houses a Pizza Schmizza downstairs with outdoor seating. Upstairs includes a hostel section. Rooms have functional windows, so you can get fresh air. With a Streetcar line running on the building's north side, rooms on the south side might be a bit quieter. My room was spacious, well cared for, if a bit dated. Other than one short spell of apparently no hot water, everything worked well. The heating unit was quiet. If the southern end of downtown fits your needs, or you don't mind a short MAX or Streetcar ride north toward Northwest or the Pearl District, it's a fine location, with the Schnitzer Auditorium (Oregon Symphony), Newmark Theater, and Keller Auditorium nearby. Streetcar access to the Armory theater (Portland Center Stage, close to Powell's Books) is quick. Front desk staff are friendly and helpful. I found it a very useful low-cost place to stay for several days without a car. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Avoid this hotel if you can

Oct 21st, 2018

WE stayed there one night for convenience and found it most unacceptable . Despite it situated in the center of town , it offers nothing to the guest . There is no coffee machine or any cups in the room , no free coffee or tea , no hot water or bottle water given , no vending machines in the lobby . There is no free breakfast and the wifi is poor . The hotel situated next to the tram track so all night long you will be waking up from the tram noise . The light is dim so you can save from doing any reading and the carpet is heavily stained and seems like not been clean for decades . There is no elevator also so you will need to haul your luggage with strong arms up several staires . Even the parking is not good , the space is very tiny and odd shaped so if you have a full size car or SUV beware ! Only a few eateries nearby and the choice is limited . The hotel asks a premium price of a 3 stars but the offer is worse then a roadside no name motel , we all feel like gotten ripe off and will not stay there again . Its a NO NOTHING hotel and you deserve better ! ( We found later there is Eco Hotel nearby for half the price and far better , at least you get a cup and coffee ! ) TRIPADVISOR.COM USER 

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