Drury Plaza Hotel St. Louis at the Arch

2 South 4th Street | St. Louis, MO 63102-1809  [SEE MAP]St. Louis, MO  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

The beds are comfortable and that's about it.

Feb 23rd, 2020

The beds were comfortable and the rooms seemed cleaned. The pool area was very small and extremely over crowded. Both of the hot tubs had a brown foam floating around that detoured us from using them. The balcony was nice and provided a good view of the arch. The free breakfast wasn't good at all. There wasn't much of a selection and the food was extremely bland and was getting cold by the time we got down there to eat around 9am. The free drinks were good, but it almost wasn't worth it due to the lines you had to wait in to get them. More often than not we noticed that the people working in and around downtown St. Louis were rude. The parking at this hotel was a complete nightmare if you were unfamiliar with the area and did not know that every street around is a one way. I wouldn't visit this hotel or even downtown St. Louis again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful

Feb 22nd, 2020

I cannot say enough good things about this hotel. Everything from the cleanliness of the room, the comfort of the beds and the breakfast and kickback was excellent. This totally surpassed any and all my expectations and will make my frequent trips to Arnold so much more pleasurable. A special thanks to the General manager, front desk staff and breakfast crew. You were all incredible. Hotel etiquette have a lot to learn from you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing!!

Feb 22nd, 2020

This was my first time ever staying at a Drury Hotel and I’ve got to say I was pretty blown away! Free dinner and breakfast with a lot of options, and free drinks if you want them we didn’t use these. The room was really comfortable. Had I known about the trip sooner (it was pretty last minute) I could have booked sooner and probably gotten a better view. It was a really busy weekend and our window faced out to the elevators. But it didn’t make the room loud or anything. Every staff member I encountered was very nice and professional. They all talked to my 2 year old and she loves when people pay attention to her and talk to her. I loved it. I’m about to go on a bit of a long trip and I’m hoping to find a few Drury hotels to stay at along the way! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Over nighter

Feb 20th, 2020

My husband and I were coming back from our son's military graduation at Fort Leonard Wood and needed a one night stay before flying out the next day. We had never been to St.Louis. Did some site seeing that day and the hotel was in the perfect location for us. A beautifully decorated, historic building. Staff was very friendly and helpful! We had cocktail hour drinks and food, and the next morning ate at their buffet breakfast. Good food, cooked properly, clean, and friendly staff cleaning off your tables. We will stay there again if we are every in town. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Girls Trip

Feb 20th, 2020

We enjoyed a great 3 nights in St. Louis at the Drury at the Arch. We had a group of 14 ladies and the entire trip was seemless. Everything about this location is effortless. Check in and out, comfort of rooms, convenience of location, included refreshments, professionalism of staff. We had stayed at this location 3 years ago and at that time we thought the place was great. When we returned this year, we were amazed to find the place to be even better than our last visit. Robyn (General Manager) and Kati (Asst. Manager) were there every morning for breakfast and every evening for the "kick back". They were available to assist with any little thing that was needed and always checking to make sure everyone was having a great time. I honestly can't say that I encountered any employee that did not speak to me in passing and wishing me a good day. The attentiveness of this staff made this stay exceptional. Keep up the good work, Robyn and Kati, it really makes a difference! We will stay here again and I would highly recommend this property! TRIPADVISOR.COM USER 

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