Dukes Hotel

35 St James's Place | London, ENG SW1A 1NY  [SEE MAP]London, ENG  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Holidays

Aug 16th, 2019

As usual, it’s was fantastic to come back at Dukes Hotel. The staff was very welcoming and I specially want to thank Michael, the supervisor, ( you always surprise me for my birthday with this little attention which makes the difference and touches me, thank you! ) I also want to thank for their great kindness and welcoming attitude, Ruel ( Assistant Head Concierge), Doinitia and the new one Alexandra ( it was a pleasure to talk with them ) Without forgetting the breakfast staff, the doormen and barmen ( thank you for helping choose the good cocktail). I definitely love this hotel, recommend and will recommend it around me ! Kinds regards TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Mid Week Break

Aug 16th, 2019

Unfortunately we accidentally made a double booking for this Hotel, so ended up paying for 2 rooms!! We were determined not to enjoy the experience as they would not correct the mistake. When we arrived we dealt with a young girl on reception called Doinita who then went out of her way to make us feel very welcome. We had an upgraded room and a lovely bottle of wine delivered to us. The room was beautiful and Doinita was very attentive and apologetic about the mistake and from beginning to end she made our stay so enjoyable and lovely. By the time we left we had totally changed our minds and although out of pocket will definitely return (thanks to this wonderful member of staff) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful Boutique Hotel

Aug 15th, 2019

We had a wonderful experience in this first class boutique hotel tucked away around the corner from Buckingham Palace. The staff were amazing, the ambiance excellent. Looking forward to our next visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First Class Hotel & Staff

Aug 15th, 2019

I have been intending to visit Dukes for a long time now but returned to old favourites like Firmdale Hotels or taken advantage of offers I found, this time I found an offer at Dukes and I am delighted I did. There is an air of calm about the hotel I can't remember feeling that at another hotel in a major city apart from The Howard in Edinburgh, Dukes location is superb, in fact I cannot imagine a better place to be, in the heart of everything yet tucked away down a side street in a courtyard, if going there on foot make sure you know exactly where it is or it would be easy to miss. Everything about the place exudes quality, it even smells great, the only hotel I remember thinking that about previously was The Connaught. We loved the quirky and stylish lift, the delightful drawing room and of course the world famous Dukes Bar, they are correct two Martini's are enough! Finally the bedroom was superb and I intend to find out what make the mattress is as it's the most comfortable I have ever slept on in a hotel. A special thank you to Michael who when he found out we were there for a celebration took particular care of us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Excellent martini list

Aug 14th, 2019

They already had a good list of martinis. But I always have at least 50% in my gintini and asked them to make one with the 50% crown beefeater gin. I had never had this one before and it was excellent. The nibbles they served were also very well chosen- huge olives and very nicely flavoured nuts. A real treat! TRIPADVISOR.COM USER 

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