ESJ Azul

6165 Isla Verde - Ave Carolina | Carolina 00979-5700  [SEE MAP]Carolina  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

i can’t even score this place

Jun 6th, 2020

i stayed here with my grandkids and was a day/nightmare... overprice and old rooms they stink and need upgrades, they show you the new rooms on the website but when you get there it is not the same. beach is right there but closes early, pool too. drinks and appetizers overpriced and the parking garage is dark and not easy to park if you get there late you need to park on the street because you can’t find no open spots.. Towels are white(yellow) and old. bathroom ceiling was leaking from up room brown water coming down .DONT RENT HERE NOT EVEN AS A TIME SHARE. MY RATING IS OOO TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Needs Work

Mar 12th, 2020

The staff is very nice and friendly. The beach is right there, though covered in sea weed at times. The rooms are nice size, but dated. Towels and other amenities are given to the Time Share visitors first and hotel guests get what is left over. No decent restaurant on site. I think it is a bit overpriced for what is offered. Bar is good. Ask for Michael. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Will return

Mar 11th, 2020

The stay was great. The accommodations are very good. Staff is awesome. The location is perfect. Very close to food and entertainment and a short cab ride to Old San Juan. The room we stayed in does need to be updated, but we were made aware of this before hand so it wasn't a deal breaker. Should include free breakfast but that is extra. The music playing in the lobby area was very disappointing, you should play tropical music (we are in the tropics), so I left a playlist for management to play and I hope they use it; the guests will be very happy. Again, It was an awesome stay and I will return with, next time with the whole family. Mare St. Clair Hotel TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Horrible experience!

Feb 18th, 2020

Horrible place that smells like mildew. Staff was borderline rude and acted like we are bothering them. We got hit with another resort fees of $60 at check out. I told them that we paid resort fees when we booked it online but they said it is another additional fee!Total scam! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

St Clair still has more work to do

Feb 13th, 2020

At first we were put in a room that was not renovated and it was a dump. After we bought a timeshare we were moved to a higher floor and a renovated room. This was very nice with a great view. However, this room needs attention since the grout in the shower area has cracked and the water doesn't drain properly on the shower floor. This needs to be scrubbed and the mildew removed. Room #1253. TRIPADVISOR.COM USER 

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