Eaglewood Resort & Spa

1401 Nordic Rd | Itasca, IL 60143-2499  [SEE MAP]Itasca, IL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

AMAZING - 5 star facility, staff, golf course and food!

Oct 6th, 2020

We were BEYOND impressed with EVERY facet of this resort! From pulling up to this gorgeous hotel to the checkout the next morning, we could not be more thrilled with this facility! The golf course is beautiful as is the spacious lobby. The rooms are well appointed (ask for a golf course view - simply stunning) and maintained. The bed and pillows were like clouds and the room was incredibly spacious. Stopping for lunch in the club house after the front 9, we were blown away by the service and menu choices. TOP NOTCH! We were so impressed with lunch that we went back for dinner. The service from both the lunch and evening bar tenders/servers was above par. It is rare treat to have service that is so attentive and professional. They know the menu inside and out, and our noon server clearly took great pride in contributing to the fresh, original dishes offered on the new menu. NO QUESTION, we will be back to spend more time at this lovely property...even in the winter without golf! This resort is a destination by itself! I highly recommend this facility whether you golf or not. It about 20 min. from O'Hare airport and about 45 min. from Chicago. KUDOS, Eaglewood Resort and Spa! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Disappointed

Mar 14th, 2020

We booked this resort hoping for an upscale restaurant and hotel stay and it was very disappointing. Check in went fine, the elevators need serious work and leave you wondering if you will make it on and off alive. We had a long drive and wanted to take showers before heading to dinner. The drains were so clogged that my husband had to wait 10mn before getting in to allow the water to drain. We sat at the bar of their restaurant since we usually like the service. The bartender was more interested in talking with the regulars then acknowledging we were there. The manager even noticed and came over to give us menus. We ordered a bottle of wine the first glass was poured normal. We ordered dinner, salad, soup and a steak. Rather then coursing they brought everything out and wanted to just drop it. When we asked about it he offered to keep our steak warm in a hotbox. I would rather eat my steak once it’s finished cooking rather then out of a hot box so we sent the salad back. The bartender then took our bottle of wine and filled our glasses to the very top to empty the bottle. The steak was very good. After dinner we wanted to check out the hot tub. The hot tub is very nice the only problem is...it is not connected to the hotel. It is a long walk outside across the parking lot to their pool house, we did not know this ahead of time so we were not prepared with a gym bag to cary our things. We had to go in our dress clothes change in the locker room and then change back into our dress clothes to go to the hotel. Very cold wet walk back. The next morning we planned to get breakfast before getting back on the road and they had a buffet. Very irresponsible in my opinion during the coronavirus outbreak. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Valentines Weekend

Feb 25th, 2020

Great room and awesome stay, truly appreciated the staff and the warm welcoming atmosphere presented to me and my guest while staying here. I would definitely stay here again no question. Also food was good too! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Very disappointed

Jan 22nd, 2020

When I got there they put me in a room that had shredded curtains chipped furniture and everything looked like it was purchased in 1958, I asked for a better room they switched me over to an identical room that had no hot water the whole night, I was starving so I went downstairs and I spent $1.75 for a single banana, can you believe it. I went over to the pool the water was so murky I could not see the bottom, I also felt like the service there was substandard and they had really let the place go. I also left a day early and they do not refund my money. I would not recommend this hotel and I certainly will never go there again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The tipsy elves girls trip

Dec 23rd, 2019

Great hotel staff and plenty to do!! Beautiful Christmas decor!! The bars and fire outside are so cozy! The bar tenders where absolutely amazing! Our room was very clean and comfortable beds! So much to see and do you don’t even have to leave the resort! TRIPADVISOR.COM USER 

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