Econo Lodge

5624 Cagle Rd | Jacksonville, FL 32216-5911  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Some good, some bad

Jun 29th, 2020

I stayed June 25, 2020. Not in the most desirable neighborhood but not too bad. When I arrived, the clerk told me: No breakfast, although they advertise one. It was a non-smoking room and it did not smell of smoke, like some do. Lots of smoking outside though. The room was clean. However, I had trouble with the lights next to the bed. I searched for the outlet, and found the wired jammed between the wall and the mattress. The wire was bent in an unsafe manner that I believe may be a fire hazard. (see photo). The air conditioner worked. The bathroom was clean. The TV was okay, but the guide they provide frequently did not match what was available. I did not see any illegal activity going on and did not feel unsafe. It wasn't loud on a Thursday night and slept okay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

False information in the phone about the price and primitive customer service!

Jan 2nd, 2020

I called and did a reservation. We were very tired and wanted to stop for a quick sleep because we had drove more than 10hours without stopping. In the phone they said they have a room for a spesific price. We were glad and came to this bad ”hotel”. In the reception they said they do not have that room what we reserved anymore even though it was just an hour of our call when they promised us the room!! They offered a similar room but charged more than the reservation price was!! In the reception they just said ”i understand but i can’t help” . Do not ever come here. Bad customer service and rooms are not as described. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

The managment also got into a screaming match with me. Indian woman hateful, dishonest.

Nov 15th, 2019

I read Jake1401's review of his stay at Econo Lodge. I also had the exact same thing happen to me when I stayed at this hotel. The female manager got into a screaming match with me because like another customer mentioned they allow trucks to park in the parking lot. The night I stayed (Sept 14) there were 6 or 7 18 wheeler trucks parked in the parking lots. They let the engines run, and I could feel the vibrations in my room. The Indian woman is nasty, and lies. She went into a blind rage when I told her the truth. I too was going to call the police department on her. I ended up calling their corporate office and demanded a refund. Her anger was so bad that I had chest pains all night, and had to pray to God, that I didn't have a heart attack. The Indian woman is seriously evil. She uses tricks to deny any wrong doing. She does not respect her guests at her hotel, and has no empathy for people. She is bad news. Don't trust this woman. Beware of her. She is serious trouble. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Horrible Experience !!!

Nov 6th, 2019

Walked in and the staff was having a screaming match with a customer , and the cops were called .. Then when the cops were leaving they told my wife under NO circumstances would they recommend we stay there it was a drug and prostitute ridden motel and they were there 4-5 times a night .. And we tried and call Choice Hotels to cancel and they didn't care whatsoever about our safety or concerns was on the phone for over 2 hours and nothing !! were fighting with the credit card company now ! I understand it was a cheap motel but your safety should never be a concern !!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Overcharged and dishonest AVOID AT ALL COSTS

Sep 24th, 2019

This property will manually run your card to overcharge you. Be very very cautious. I even talked with Ms Patel and she informed me she will reverse the charges which was a total lie. Stay away from this establishment. TRIPADVISOR.COM USER 

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